White's Toyota of Lima - Service Center
Lima, OH
665 Reviews of White's Toyota of Lima - Service Center
Very friendly, courtesy staff. The shuttle back and forth to the mall was very nice. Service was completed ahead of schedule. The dealreship exceeded my expectations. forth to the mall was very nice. Service was completed ahead of schedule. The dealreship exceeded my expectations. More
Service was prompt and timely. The service department always works to ensure customer satisfaction. In my situation parts had to be ordered and the status of the delivery was conveyed on a regualr basis always works to ensure customer satisfaction. In my situation parts had to be ordered and the status of the delivery was conveyed on a regualr basis. More
For over 20 years I have had all my vehicles serviced at Allan Nott. I have always found them to be very friendly, and honest, with excellence in quality of work. I have always told everyone that I buy my c Allan Nott. I have always found them to be very friendly, and honest, with excellence in quality of work. I have always told everyone that I buy my cars at Allan Nott because of their service department. More
We had excellent service at Allan Nott! The service department emailed us with a confirmation time for our appointment and included a copy of our description of the difficulty we were having with our v department emailed us with a confirmation time for our appointment and included a copy of our description of the difficulty we were having with our vehicle. After reading it, we realized we had left out some information. We responded to the email with more information and our car's profile was updated. We thought there was a problem with the transmission, but we were told the only issue was one with a wheel and it was still under warranty. Honesty and integrity are clearly a priority for Allan Nott. Although we purchased our vehicle from Allan Nott, we live out of town and frequently take our cars to local shops for the convenience. After our excellent service at Allan Nott, we're rethinking our plan. Thanks, guys! More
Scheduled the 30,000 mile service. As usual was checked in and processed with the usual efficiency. Was shown two air filters that needed replaced and approved this. Used coupons to bring down the cost o in and processed with the usual efficiency. Was shown two air filters that needed replaced and approved this. Used coupons to bring down the cost of service. Am happy with the service-price of parts seems high compared to what the same part would cost at an auto parts store. Great workmanship-have not had to return the car because of this. More
I had a very good experience last week when I took my husband's car in for an oil change. Everything went very well and we were very pleased with the way we were taken care of promptly. There was a who husband's car in for an oil change. Everything went very well and we were very pleased with the way we were taken care of promptly. There was a whole different attitude from the service staff since the last time we were there when staff were very busy doing other things than waiting on customers. As soon as I walked into the service department, a gentleman asked almost immediately if he could help me (sorry, I didn't look at his name and I should have). He was very kind and personable and I felt like he truly was interested in why I was there. When I returned to pick up the car, the same gentleman assisted me and it was a really pleasant experience. In and out in a flash:) He went over each item they did on the car and he assured me the detailing was completed this time since it had been missed on two recent occasions. I was pleased and I thank you for your courteous and excellent service:)))))) More
Allan Nott service has always been very accommodating. Everyone I interacted with was great! Tracy and Brett helped me get the things done to my van that needed done, Avril helped me get home and Jessica Everyone I interacted with was great! Tracy and Brett helped me get the things done to my van that needed done, Avril helped me get home and Jessica stayed open a little late so I could pick up my van. Of course the work was done right, I guess that would be a given... For all the extras,... I thank you! More
I made an appt for service. Other services were recommended as needed at the time. They were able to do the needed service without asking me to come back another day. I also was able to take adva recommended as needed at the time. They were able to do the needed service without asking me to come back another day. I also was able to take advantage of their shuttle service which helps to make my time count while I wait. Thanks. More
Was able to get an appointment same day after calling in that morning. I actually dropped off my car earlier and they actually finished it earlier before lunch so I could get on my way. that morning. I actually dropped off my car earlier and they actually finished it earlier before lunch so I could get on my way. More