White's Toyota of Lima - Service Center

Their sercice team is very attentive. While I was in to reprogram one of my two key xxxxxxI was aaked by several employees if I was being helped. They seem very kind and considerate as they gave my two chi reprogram one of my two key xxxxxxI was aaked by several employees if I was being helped. They seem very kind and considerate as they gave my two children one a toddler the other an infant a coloring book and a toy to keep and play with. When their happy moms happy. That meant a lot. I appreciate the free shuttle service as well as the complimentary water bottles. My experience this time around was a home run. Thank you Allan Nott ! More

I have owned many Toyota's over the years and this is the first service department (previous cars at different dealerships) that I feel is truly interested in "serving" not "gouging" the customer. There the first service department (previous cars at different dealerships) that I feel is truly interested in "serving" not "gouging" the customer. There is no high pressured sales pitch for repair work and in several instances I have been told I didn't need a particular serve due to having high efficiency fluids. They could have easily said nothing and I would never have known the difference! They are building a relationship with me based on trust and that's refreshing!!! More

Each time I bring my car for oil changes and tire rotations is a pleasant experience. All the staff is very knowledgable and friendly. The waiting areas are comfortable, and courtesy car is availab rotations is a pleasant experience. All the staff is very knowledgable and friendly. The waiting areas are comfortable, and courtesy car is available if I need to run an errand while waiting. I would definitely recommend this service center to others! More

Excellent customer service. Service was delayed due to parts, but a rental vehicle was provided. Quality and experience are always excellent. Price is higher than at non-dealership service stations, but parts, but a rental vehicle was provided. Quality and experience are always excellent. Price is higher than at non-dealership service stations, but the customer service and post-service care is exceptional. I have been using Allan Nott for over 12 years now and I would not take my vehicle anyplace else. More

service department was very up fromt with information service department was very up fromt with information about the service and how long it would take. Courtesy van was very timely and professional service department was very up fromt with information about the service and how long it would take. Courtesy van was very timely and professional too. More

Ihave been coming here for at least 5years and have always been treated like I was part of the family. I love the way me and my family is treated. This dealership will always be number one to me and my always been treated like I was part of the family. I love the way me and my family is treated. This dealership will always be number one to me and my family. The dealership has great people working for them. I recommend your dealership to anyone. More

I like the personalized service, attention to detail and explanation of the type of service needed and why it is needed. The center itself it immaculate, and EVERYONE is friendly and courteous. My vehicle explanation of the type of service needed and why it is needed. The center itself it immaculate, and EVERYONE is friendly and courteous. My vehicle is always finished on schedule and returned to me cleaner than when I dropped it off. Allan Nott Service Center makes me feel like I AM the only customer they have regardless of how busy they may be. 5 stars in my book!!! More

The service was great, everyone was friendly and willling to answer any questions, The quality of work was top notch and and the overall experience was great . I would definity refer this dealership to other to answer any questions, The quality of work was top notch and and the overall experience was great . I would definity refer this dealership to others. I do not know the names of the mechanics or service personnel but they deserve praise also. JoAnn Drewry ( customer) More

From the moment we entered the lot, we were treated like we were some big time customer, and we were just out of town visitors there for an oil change. It was great! The service guy found another problem w we were some big time customer, and we were just out of town visitors there for an oil change. It was great! The service guy found another problem with our car, took the time to explain what was going on, that it wasn't a huge problem right now and since it was a Saturday and they wouldn't be able to get any parts for us before we needed to leave town, everything was typed up for us to give to our shop back home. We event got free lunch since it was October Fest weekend too! Can't say when we've had a better experience at a dealership. Would definitely recommend to our friends and come back when shopping for a new vehicle. More