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White's Toyota of Lima - Service Center

Lima, OH

4.4
665 Reviews

665 Reviews of White's Toyota of Lima - Service Center

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March 04, 2014

They did everything as promised including returning the vehicle before the time promised. This team has always gone the extra mile, I highly recommend them to others. More

by Jdillon1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 05, 2014 -

White's Toyota of Lima responded

Thank you for recommending us, Jdillon1963. Since urgency is one of our core values, we stress serving one another and our customers quickly, while finding reasons to do things now rather than later. We hope to continue our great relationship with you for years to come! Thanks again!!!

February 28, 2014

I had concerns about the condition of my brakes from previous courtesy inspections sheets and an opinion given at another location when the tires were rotated. Jeff took the time to explain everything More

by 1234j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 01, 2014 -

White's Toyota of Lima responded

Thanks for the great review, 1234j! "Attention to Detail" being one of our core values, we are happy to hear that Jeff took the time to explain everything, and give you the confidence needed for a road trip in your Odyssey. We hope to continue happily servicing your vehicles in the future, and we aim to allow you to retain the confidence in us that has defined our relationship thus far. Thanks again 1234j!!!

February 22, 2014

I cant say enough about your dealership We bought two cars at the same time in 2012 The service people from the top to the people that work on our cars are just great. I tell everyone this is the place t More

by heringhaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 22, 2014 -

White's Toyota of Lima responded

Wow, thanks Don! From providing our waiting customers with a newspaper, to having coffee available on the house, we truly love providing our valued customers with the best experience they can possibly get. Tell the rest of our friends in Ottawa we said hi, and we'll see you next time! Thanks again Don!!!

February 19, 2014

As soon as I came in I was greeted with a smile by the service team. I personally worked with Jessica during this visit. Jessica goes above and beyond the task of just fixing your vehicle. She made sure I More

by Lil_Biggie0684
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 19, 2014 -

White's Toyota of Lima responded

Thanks for recommending us, Lil_Biggie0684! Everyone at Allan Nott, whether it be in sales, service, or parts, takes great pride in doing what they can to meet your automotive needs with a smile! Please do recommend us to your friends, family, and neighbors!

February 17, 2014

I love going here for service everyone is always so nice and helpful. Jeff was very upfront and honest with what needed done. I'll never go to another Honda dealer again. Thank you very much! More

by Nikijo4062
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nikole coppler
Feb 17, 2014 -

White's Toyota of Lima responded

Your welcome! and Thank you!!! We look forward to keeping your business for many, many years Nikijo4062. Honesty is a very important policy here at Allan Nott. "Integrity" is one of our core values here, and we think honesty plays a big part in that value.. Thanks again!

February 16, 2014

Since I have bought my Honda Odyssey I have had great service every one has been very nice, but I guess the one that was the best for me was Jeff, very pleasant always a smile and courteous. More

by KarenDavisson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 17, 2014 -

White's Toyota of Lima responded

We love Jeff here as well! Here at Allan Nott we try to stick to our guns on what we call the "20 foot rule". This is our dealer wide rule that everyone within 20 feet of each one of our staff is welcomed with a smiling greeting and that all of our great customers are tended to by a staff member. Thank you KarenDavisson, and we look forward to taking care of anything your Odyssey needs for years to come.

February 15, 2014

Doesn't matter which car I bring, I'm always taken care of. Special mention to technician Bill Clark for taking care of my Hondas! More

by Brogee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 17, 2014 -

White's Toyota of Lima responded

Bill and the rest of the folks here at Allan Nott are more than happy to service any and all of your vehicles, Brogee! We take a tremendous amount of pride in tending to all of your Honda needs. Keep coming back!!!

February 10, 2014

Everyone is so nice and attentive. When I was waiting for a shuttle ride, both round tables were full and I was standing in my heels waiting and was getting fatigued and someone must have noticed and the More

by ckimmett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I had one guy check me in and another guy check me out and I don't remember either name
Feb 10, 2014 -

White's Toyota of Lima responded

Here at Allan Nott, we strive to make sure that our customers' experience is as pleasant as possible. We are very happy you were satisfied with our shuttle service, and our great drivers Chuck and Don! Come back any time. Thanks ckimmett!!!

January 30, 2014

My car battery died. I called in a panic as it was nearly 5:50 p.m. Jessica told me if I could get there by 6:00 they could get me a new battery. I was able to have a coworker jump start the car and was able More

by ckborn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 30, 2014 -

White's Toyota of Lima responded

Hi ckborn, "urgency" being one of our core values, we make sure that everything is taken care of quickly and efficiently. Jessica and Andy got you right in and took care of your battery situation not because it was convenient to them personally, but because it mattered to you. We hope that your experience was good enough that you will continue to come back and see us! Thanks!!!

January 30, 2014

Allan Nott Honda has Excellent customer service! Will continue to purchase vehicles from this location and continue to trust them for all our service needs! More

by rickandreatj2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 30, 2014 -

White's Toyota of Lima responded

Thanks for the kind words, rickandreatj2! We take a great amount of pride in our customer service and we hope that you will in fact continue to trust us with all of your automotive needs for years to come! Thanks again!

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