Back

White's Toyota of Lima - Service Center

Lima, OH

4.4
665 Reviews

665 Reviews of White's Toyota of Lima - Service Center

Sort by
May 05, 2014

Prius brake job Work was completed on schedule, no problems with quality. Price was reasonable for work performed. First rate service facility with comfortable custo More

by BRampe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 15, 2014 -

White's Toyota of Lima responded

Please do recommend us! We surely appreciate it! And hopefully you are enjoying driving your Prius as much as I enjoy driving mine. Thanks, BRampe!

April 30, 2014

Thank you for your service I never have any problems when I go to the dealership. Great bunch of people. Friendly, nice. However, it is bit expensive for replacement parts. More

by LJScott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 09, 2014 -

White's Toyota of Lima responded

Thank you very much for your kind words! I am very sorry our pricing was not up to your satisfaction. I can assure you that you were given the best available option at the best price we could give you. The next time you stop in, we will be sure to work with you directly to help make sure you get the best possible available pricing. We thank you very much for your business, and look forward to seeing you again in the future! Thanks LJScott!!!

April 22, 2014

appreciation Keaton Meadows was most helpful. The personal comfort of customer was fantastic. Shuttle service so appreciated. When I buy ANOTHER Toyota it will More

by Nyletta Nofer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 24, 2014 -

White's Toyota of Lima responded

Thanks for being a Toyota, and an Allan Nott customer! I will make sure that Keaton is commended for being helpful. We do consider our customers family, and what better way to treat family than providing the comfort of home. We're glad that you enjoyed our shuttle service, and can't wait to see you again in the future!

April 09, 2014

Great service - fast & easy The staff at the service center is always friendly and informative. Service is completed quickly and for a good price. The waiting area is clean, and More

by atomber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 24, 2014 -

White's Toyota of Lima responded

Hi atomber, We are very happy you were satisfied with both the people and the waiting area of our service department. We stress both friendliness and thoroughness as a big chunk of our "better experience". Thanks for everything!

April 03, 2014

Taking care of an update I was very pleased with the level of friendliness in the service department. All I have to do is park the car and they take the care of the rest, incl More

by fitzinhistory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 09, 2014 -

White's Toyota of Lima responded

Fitzinhistory, Our no-hassle approach is part of how we make our customers feel valued, like family. Thank you for being part of our family, and for taking time to write up this review. I will make sure that our service department is recognized for this. Thanks again!!!

March 30, 2014

The service department got me in for regular maintenance service at a time that was convenient for me, and they called me to let me know they had found some other items needing attention. Brett gave me a l More

by Cheryl467
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 09, 2014 -

White's Toyota of Lima responded

Hi Cheryl467, We are happy that you were pleased with your service from Jeff and Brett. At Allan Nott, "Attention to Detail" is a big part of how we operate in the service department. That means calling to attention things that other dealerships may have missed, while becoming brilliant in the basics. Thank you for everything, and we look forward to seeing you again in the future!

March 26, 2014

I have always trusted Allan Nott with all of my service work on my Toyota 4 Runner. Jeff Dauterman was great to work with! He always has a very positive and enthusiastic attitude. Adam Williams is the t More

by knebel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Williams
Mar 31, 2014 -

White's Toyota of Lima responded

Thank you for trusting us with your vehicle needs, knebel. And we absolutely love having Jeff and Adam on our Allan Nott team! We look forward to seeing you again in the future, and I will be sure to let Jeff and Adam know the kind words you have said about them. Thanks again!!!

March 23, 2014

I got the service appointment quickly. The car was in for a routine oil change/check up and it was found that it needed brakes. Jeffrey was very professional on how he contacted me. The work was conduc More

by thomas68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey in service dept.
Mar 26, 2014 -

White's Toyota of Lima responded

Hi thomas68, With "attention to detail" being one of our core values here at the dealership, we take great pride in being brilliant in the basics, and paying attention to getting the "little" things done right the first time. Thanks for the review, Thomas!

March 10, 2014

The service at Allan Knott is fast, convenient, pleasant, and the price isn't too bad. The quality of the work seems to be good and they let me bring my own oil (Mobile 1 Synthetic) so I can save money. Pr More

by choskins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 13, 2014 -

White's Toyota of Lima responded

choskins, The folks back in service strive everyday to ensure that they provide everyone that walks through those doors with a better experience at a better price than our competition. Us using your own oil is just a small part of that superior experience. Thank you for the kind words. We'll see you next time!

March 07, 2014

The shuttle service while waiting on my car to be serviced was very convenient! I got all my errands finished and when I returned my car was ready to go. More

by brown2341
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 08, 2014 -

White's Toyota of Lima responded

Hey brown2341!, I'm glad you enjoyed the shuttle service! Here at Allan Nott, we always put our customers first from the second you walk through our doors. Providing you with a shuttle service is the least we could do, and it is very convenient for customers here that need to get stuff done but can't because their car is in the shop. Thanks! And hopefully we will see you again in the future!!!

...
50
...