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White's Toyota of Lima - Service Center

Lima, OH

4.4
665 Reviews

665 Reviews of White's Toyota of Lima - Service Center

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March 08, 2024

They're polite and attentive. The dealership in a hole has done well for us in the past. We do miss the car wash. The technology on these new cars is very frustrating.I don't unde More

by EHAEHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Friendly service personnel, good communication of work to be performed, timely completion of work. We will be back. More

by GREGSPITNALE30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ritchie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2024

Friendly, timely service, in and out, they answered the questions that I had going in. More

by abrown41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ritchie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

The service folks are always willing to help and fully explain what is needed or has been done. More

by nleigh27catz
Recommend Dealer
Yes
Employees Worked With
Josh Ritchie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Ritchie
February 28, 2024

Josh and crew at White's Toyota are fantastic! Always professional! Polite. Helpful. Persistent (in a good way) More

by mduffy4
Recommend Dealer
Yes
Employees Worked With
Josh Ritchie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Ritchie
February 25, 2024

They got our car fixed pretty fast they are freaking awesome I would recommend 10/10 More

by christinastewart254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ginter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Nungester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tatyana Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Querry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ritchie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

The service staff was kind and helpful. Service to vehicle was done in a timely manner. More

by browngin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2024

It’s always very easy to schedule appointments. Professional and friendly staff. Great and speedy service. More

by MARYRUTH1905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ritchie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2024

Wrong email address. This is not Gene’s email address. I’ve called to get it corrected and I’m still getting his emails. More

by LINDAL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Condon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ginter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Thunberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hepp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Nungester
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan McBeth
Feb 16, 2024 -

White's Toyota of Lima responded

We are so sorry that this has not been changed for you. If you give our Marketing Manager, Makenzie Knebel, a call at 419-331-0381, she would be happy to update the information. Again, we are so sorry that this has happened, and thank you for the feedback!

February 14, 2024

Got me in at the last minute on Saturday afternoon when something broke and got me ready for my 3hr drive on Sunday More

by GREG.PHILLIPS.ONU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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