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White's Toyota of Lima - Service Center

Lima, OH

4.4
665 Reviews

665 Reviews of White's Toyota of Lima - Service Center

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November 05, 2014

sassz@aceweb.com "Routine Oil Change and "Tire Rotation" This is the first time my wife came with me and she was very impressed with the excellent service. She loved the fact a Courtesy Car was provided to More

by mikelittle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 06, 2014 -

White's Toyota of Lima responded

Hey mikelittle!, We're glad you enjoyed our shuttle service so much! We do what we can to provide the best customer service possible, and our shuttle service is just one of many things we try to do to make our customers as happy as possible. Thanks for complimenting us on our service!

November 04, 2014

Great service..always Always receive superior service from staff. Had tire replaced in addition to 10k mile service. Great people and World Class service every time. Tha More

by anytime61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 06, 2014 -

White's Toyota of Lima responded

The superior service you received is part of the better experience mantra that our dealership strives to live by. We're glad we were able to meet your needs with the 10k mile service and tire replacement, and look forward to continue seeing you again in the future. Thanks, anytime61!!!

October 29, 2014

service review I was able to get in and out very quickly. Everyone was very helpful and quick to ask how I could be helped. Thank you for your quick and friendly se More

by mlburky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 06, 2014 -

White's Toyota of Lima responded

Thanks for choosing us, mlburky! Our service department works tirelessly to ensure that our friends get everything they need in a quick and efficient manner. Come on back and see us the next time you need your vehicle serviced! Thanks again!!!

October 27, 2014

scraping noise Jeff Sousa, Service Advisor, at Allan Nott Honda-Toyota was very friendly and helpful, answered questions and kept us informed. Thanks, Jeff, for tak More

by hoffmmld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sousa, Mark Youngpeter
Nov 26, 2014 -

White's Toyota of Lima responded

Thanks for sharing your experience with us! We will be sure to share your kind words with Jeff Sousa.

October 22, 2014

Flashing Light - Fast Solution Our check engine light was flashing so came to our Honda dealership. Jeff Sousa, the Service Advisor, was friendly and understanding. Concerned, he a More

by DFett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sousa
Oct 23, 2014 -

White's Toyota of Lima responded

No, thank you for trusting us with all of your automotive needs, DFett! Despite your check engine light coming on, we're thrilled that Jeff was able to meet all of your needs with a sense of urgency. Thanks for coming to us for your service needs. If anything at all comes up again, please let us know. Thanks again for the nice review!!!

October 20, 2014

The guy's are good The service advisor Jeff was great. I came into the dealership to get a oil change and new battery put into my keyless entry pad. He was fast, friendl More

by cordale Ingram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Sousa
Oct 23, 2014 -

White's Toyota of Lima responded

Thanks for stopping in Cordale! We stress the sense of urgency to everyone here at Allan Nott, and love it when we are recognized for it. And yes, please come on by again and take a look at a new Accord whenever you get the chance! And please do recommend us! Thanks for being such a great customer, and take care.

October 17, 2014

Quick remedy Somehow a needed part was not ordered, but Jeff Sousa quickly and professionally addressed the issue and my car was taken care of in record time. More

by swieser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sousa
Oct 23, 2014 -

White's Toyota of Lima responded

Thanks for the nice review, swieser! We are happy that Jeff managed to get you in and out in the most efficient way possible, even though the part was not ordered. We hope to see you again in future! Take care!!!

October 07, 2014

Friendly, Professional and Polite Service Service always takes longer than expected but since I'm retired , I don't mind. Compared to the other dealership I frequent, Palm Toyota in Punta Gord More

by Kenneth Sandvoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob White Sr.
Oct 08, 2014 -

White's Toyota of Lima responded

Thanks for being a long time customer, Kenneth! We take on our service orders with a fierce sense of urgency, and do the best we can to make sure that everything goes smoothly for our customers. Thank you for the nice words about our dealership!!!

October 01, 2014

Friendly, efficient service It was Easy to make my appt online. My service was friendly and efficient. My wait time was an hour as explained by the service department. More

by Snmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 08, 2014 -

White's Toyota of Lima responded

Communication is key in our line of work, snmiller. So we do everything we can to ensure that everything is explained to you, both in person and on the internet, in the most efficient manner possible. We're very glad you appreciated the kindness of our service department, and the easy accessibility of scheduling a service appointment online. We look forward to seeing you again!

September 27, 2014

Fast, Friendly & professional I am always confident in the service at Allan Nott. They offer a great value and I am in and out in a respectable time frame. Great folks there and ve More

by akfshunter49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 08, 2014 -

White's Toyota of Lima responded

Thanks for being confident in us, akfshunter49! We sure try to get our service customers in and out in the most urgent and efficient way possible. Our certified techs look forward to taking care of all of your vehicle needs in the future! Thanks again!!!

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