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White's Toyota of Lima - Service Center

Lima, OH

4.5
680 Reviews

680 Reviews of White's Toyota of Lima - Service Center

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July 25, 2025

Josh was extremely helpful, figuring out the problem immediately, and getting it resolved in a very short time period. Thank you. More

by MCROFT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ritchie
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Happy with the Service. Thank you for getting me in on short notice. Job done! More

by LKBEATTY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ritchie
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

They don’t stock parts for most vehicles and not my car. I don’t like scheduling an appointment when I need a tire. Thimbs down. More

by DAVIDGRAUMAN1555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Cowden
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

I was incredibly disappointed by this experience with Toyota. I had done a lot of the work installing the wiring harness, taking off the panels in the trunk to access the connections and I kept all of th More

by CWILSON785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Ritchie
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

The service department does a great job of communicating throughout the process not only on the service but makes sure to review the potential items on the checklist so I can plan accordingly. More

by BHELMKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Glove department was lying on floor when ready to leave . I don’t know they even put old filter back in More

by MOPAR45871
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Brett Condon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Buttitta
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Very good service. Kept up to date which was appreciative. They showed me a filter that was so dirty. Feel good getting it done here. Usually used a car place in South More

by LKBEATTY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ritchie
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Friendly, courteous and informative on my recall on my last appointment. Even helped me get a delicious coffee drink. More

by melindaquerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Querry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ D'ANTUONO
June 16, 2025

I always get great and efficient service and Steve always takes care of my needs. Thanks Steve. More

by Tim S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nungester
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

They were efficient and very nice to me and called when completed I am very satisfied . More

by jabrenek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A younger man on may 31 st in am in service dept. forgot name
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