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White's Toyota of Lima

Lima, OH

4.6
2,453 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,453 reviews

February 21, 2025

I have worked with this dealership for the past 20 years. It is highly professional, conducts with integrity, and always has the clients best interest at heart. I would not even consider purchasing another v More

by MROUSH0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Pulfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Looked at the trucks online to see what was available. Went to Lima to look at the vehicles and was able to test drive them on the same day. Staff seems very knowledgeable and helpful. Ordered a truck More

by gina.jerwers.cpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

I gave the whole experience 5 stars only because I couldn't give more! David was great to work with and held true to Everything he promised. Special Thanks to Bib Overall Guy who removed pieces off t More

by Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Fyffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bib overall detail guy
February 07, 2025

Very good customer Service! also, I had my oil change and they rotate it my tires . More

by JCAPUTO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Josh Ritchie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

We have always been very satisfied with service at this dealership in the past. However, when I got this car back this week following its' 20,000 mile service, one of the parts from the cabin air filter w More

by PEPPLEK
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Don't remember the names...
February 04, 2025

Guy is dishonest and uses every slimey trick in the hard sales book to screw you over. If you get him at the dealership, run, don’t walk away. More

by Pedro Vasquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Deter
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Excellent service overall. Brett Condon in the Service Department provides clear explanations of what work is needed and always consults with us if additional work is necessary More

by SBARTLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Delgado and Sam Todd
January 28, 2025

We just purchased our second Toyota Highlander at White's and upgraded to ghe Grand Highlander Platinum. Our Salesman, Ben Rees, was a great help and made sure he delivered the car of our dreams. We are so g More

by sandralgood
Recommend Dealer
Yes
Employees Worked With
Ben Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoey Ludington
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

They got me in a timely manner. The service was done in an hour plus they fixed my passenger door edge guard no questions. More

by FLYINBRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ritchie
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Warm welcoming and friendly. They all treat me like a VIP. They answer any questions. I have bought several cars from them and the service is excellent! More

by Emily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoey Ludington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh in finance.
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