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White's Toyota of Lima
Lima, OH
2,444 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,444 reviews
January 19, 2025
Warm welcoming and friendly. They all treat me like a VIP. They answer any questions. I have bought several cars from them and the service is excellent! They all treat me like a VIP. They answer any questions. I have bought several cars from them and the service is excellent! More
by Emily
January 08, 2025
Everyone was professional and knowledgeable. I feel like I can trust the folks that work there!!! Enjoyed the coffee too. I feel like I can trust the folks that work there!!! Enjoyed the coffee too. More
by NEWT_TRIPLETT
Verified CustomerEmployees Worked With
January 05, 2025
What “experience” are you referring to? We had a good experience with Ben Rees when buying a used 2017!Sienna and a terrible experience on the same day when getting our 2012 Sienna service We had a good experience with Ben Rees when buying a used 2017!Sienna and a terrible experience on the same day when getting our 2012 Sienna serviced. More
by choskins
Employees Worked With
January 03, 2025
Great dealership, great salesman, found my truck online, asked for pics of undercarriage and service history. After reviewing pics, I placed a deposit online and flew out with family to pick up the truck. T asked for pics of undercarriage and service history. After reviewing pics, I placed a deposit online and flew out with family to pick up the truck. The truck exceed my expectations in condition, the sales experience was great NO HIDDEN FEES OR PREP FEES! Signed paperwork and was out of the dealer and headed out of state in 30 minutes. The truck was fully serviced with all maintenance records and nice perc was a USB flashdrive with all the signed documents on it. If more dealerships were like White's Toyota they wouldn't have a bad reputation. If you want a great experience with no drama see Brandon. More
by Matman
January 01, 2025
Sam was very patient with our indecisiveness while buying a new car. All the staff we were in contact with were friendly and patient. a new car. All the staff we were in contact with were friendly and patient. More
by jllacy1
Employees Worked With
December 31, 2024
They made the process simple and fast, which was much appreciated with my 3 kiddos with me. Ashlie was amazing to work with. appreciated with my 3 kiddos with me. Ashlie was amazing to work with. More
by ArdentTravels
Employees Worked With
December 30, 2024
Every time I come in for service or have any issue at all, I always receive stellar service! Your staff are so friendly and welcoming and there is such a wonderful bond of trust that keeps me coming back all, I always receive stellar service! Your staff are so friendly and welcoming and there is such a wonderful bond of trust that keeps me coming back. I appreciate you guys so much. More
by Liz Whitney
Employees Worked With
December 29, 2024
Attention to detail, communication, friendliness and an overall exceptional experience. Thanks SamD. We look forward to our new experience. overall exceptional experience. Thanks SamD. We look forward to our new experience. More
by SJQUELLHORST
Employees Worked With
December 28, 2024
Always helpful and never pushy. Great to work with! They make the whole process smooth and simple from the test drive to the paperwork! A+!! Great to work with! They make the whole process smooth and simple from the test drive to the paperwork! A+!! More
by JNR_250CC
December 18, 2024
Our experience at White's was great from start to finish. Troy was very helpful and a pleasure to work with. Everyone was very personable and professional. We got what we needed and everyone walked away happ Troy was very helpful and a pleasure to work with. Everyone was very personable and professional. We got what we needed and everyone walked away happy. The whole delivery specialist experience was above and beyond and the first time anyone has helped us understand a new vehicle's internals. Thank you and well done! More
by ltjones
