White's Honda of Lima - Service Center

The dealership was very professional. Everything went according to schedule. The place was very clean and accommodating. Everything went according to schedule. The place was very clean and accommodating. More

The people are very courteous, friendly, polite, and attentive to everyone. Keep you well informed of the progress on your vehicle. It's a very busy place so even with an appointment plan to be there f attentive to everyone. Keep you well informed of the progress on your vehicle. It's a very busy place so even with an appointment plan to be there for awhile. Service Manager is great and took excellent care of us and our issues. More

Friendly and quick service. I don't think we've ever gotten in and out so fast. I don't think we've ever gotten in and out so fast. More

The work that was done to my vehicle was great. The communication with the workers was not. I was led to believe my vehicle would be done earlier than it was. This caused me to make an extra trip. The communication with the workers was not. I was led to believe my vehicle would be done earlier than it was. This caused me to make an extra trip. A guy told me they could leave the keys in the vehicle because it would be after-hours by the time I could pick it up. They didn't. I had to come back a third time. I live 45 minutes away so it was a real pain. I left two voicemails with two separate workers. Neither was returned. And the one woman was screwing around on her phone when I walked in, so she obviously isn't doing her job if she can't answer messages from customers but can play on her personal device. More

Very fast and efficient. Very comfortable waiting room. Friendly staff, will continue to do services with white honda of lima Very comfortable waiting room. Friendly staff, will continue to do services with white honda of lima More

They were kind and helpful. The wait area at the dealership is clean and a great place to wait while your car is being serviced. The wait area at the dealership is clean and a great place to wait while your car is being serviced. More

I took my vehicle in for some warranty work and on my note to the service department I had told them that there was a code showing B1 2 I asked them to quote that service for me and give us a call and le note to the service department I had told them that there was a code showing B1 2 I asked them to quote that service for me and give us a call and let us know what it was and what it would cost they then called me to let me know that my warranty work was done and never mentioned a word about the B1 2 code so I then asked them about it and they never even checked it so now I had to be without a car for another day to have that B1 2 service done. More

Very well taken care of. Very friendly and prompt. Nice waiting area to sit and wait on your vehicle. Very friendly and prompt. Nice waiting area to sit and wait on your vehicle. More

The only thing that I didn’t like this time was it took so long but they did keep coming out and asking if we need anything so long but they did keep coming out and asking if we need anything More

Employees are right there as soon as I pull up. Very courteous and professional. I would recommend this dealership to anyone hunting a new car or for there service. Very courteous and professional. I would recommend this dealership to anyone hunting a new car or for there service. More