White's Honda of Lima - Service Center

Had a question about a steering issue and they were great! Checked it out, made an adjustment on the lane assist and it's good! great! Checked it out, made an adjustment on the lane assist and it's good! More

I am satisfied with the repair. I find it interesting that I had the car in for the same squeaky seat right after I purchased it. The repair at that time lasted a week. I did bring I find it interesting that I had the car in for the same squeaky seat right after I purchased it. The repair at that time lasted a week. I did bring it back one other time but did not schedule an appointment as it wouldn't squeak that day. It been an irritation to me for over 2 years. Wish it would have been replaced immediately. I also noticed when driving home that I was due for an oil change. I didn't realize that when I scheduled the repair. It would have been nice if the technicians could have done it while it was in. A simple phone call to me would have done that. I live too far away to return the car for that, so I'll go down the road. Thats why the less than perfect stars. Maybe a little suggestive selling on needed upkeep would make you more money and save me time. More

Everyone at White's is courteous and friendly. The service we needed on this visit (making another key fob for our son) was accomplished efficiently. We look forward to future visits. Thanks! The service we needed on this visit (making another key fob for our son) was accomplished efficiently. We look forward to future visits. Thanks! More

They are very kind and courteous when you go in there, and I appreciate that I feel they’re very professional and I appreciate that I feel they’re very professional More

They were very understanding of my needs, they always keep me up to date of what was being done keep me up to date of what was being done More

Very quick and friendly service! Went above and beyond to help get my car taken care of! Went above and beyond to help get my car taken care of! More

The Service Department at White Honda in Lima is always very helpful & give great customer service. very helpful & give great customer service. More

Professional, respectful, informative. I was kept informed along the way. Decent waiting room. Need better snack machines. I was kept informed along the way. Decent waiting room. Need better snack machines. More

They often say one thing and do another. Would try to go to a different Honda service center. We are unfortunately dealing with them again. They cant find the record of the last two oil cha Would try to go to a different Honda service center. We are unfortunately dealing with them again. They cant find the record of the last two oil changes which they performed. Make me worried about their record keeping ability for a warranty. They dont have a vehicle if your service takes a multiple days. After this we will likely not be going back More