White's Honda of Lima - Service Center

Very friendly staff, nice facility, waiting area with WiFi, water, coffee, and different settings for comfort. WiFi, water, coffee, and different settings for comfort. More

My experience at Whites Honda is always very positive. Teamwork is very evident, and the entire staff is very friendly. My wife and I enjoy the shuttle and the shuttle drivers. This allows us to grab an a Teamwork is very evident, and the entire staff is very friendly. My wife and I enjoy the shuttle and the shuttle drivers. This allows us to grab an appetizer and an adult beverage while our vehicle is being serviced. Please don't remove this benefit. Thanks! More

Scheduling was easy. Everyone was polite, friendly, and professional. They kept me updated on the service progress. No problems service took care my issues! Everyone was polite, friendly, and professional. They kept me updated on the service progress. No problems service took care my issues! More

The mechanical service was fantastic. My issue was with the updating of my Garmin. It took them 4 hours after my mechanical service was complete for them to even begin to start my the Gar My issue was with the updating of my Garmin. It took them 4 hours after my mechanical service was complete for them to even begin to start my the Garmin update. And then it took them another 3.5 hours to complete the update. My Ridgeline was at the dealership from 9AM to 7:15PM. My mechanical service was outstanding as always, but the time it took for my Garmin update was shocking and disappointing. More

I love this place I can make an appointment and get in and out within an hour. The employee was very nice. and out within an hour. The employee was very nice. More

Nice that they brought us to the mall and picked us up. We appreciated it! We appreciated it! More

Very friendly and helpful it was very easy to get my vehicle in for maintenance vehicle in for maintenance More

Bought a 21 Used Passport. They explained they were going to go all through the checklist and make sure everything was good. Within a week we started to get oil drips on ou They explained they were going to go all through the checklist and make sure everything was good. Within a week we started to get oil drips on our garage concrete. I found it to be leaking out of the rear differential output shaft seal. I called on a Monday morning and explained it to a Lisa I think? I asked if there is a loaner available that we needed wheels. She said she would check and call me right back. Hours went by before I heard back but she called and had know idea who I was and that she was supposed to check on a car. So I asked her again and she called me back again and said there was one available. I sent my wife up to leave the Passport and nothing was setup for her to drive other than to go to the rental dept. I phoned my wife we would just leave it and I would leave work to pick it up (30 min) 1 way. We ended up talking to Totayna in Service and she was able to get it in to the shop that day and fixed. Maybe I was asking too much for a loaner while they got the car fixed? I wasnt expecting it to be fixed that day. I just wasnt happy with the run around I got on the phone and 2 extra trips to Lima. The car ended up getting repaired but I am doubting they really checked this Passport out before we picked it up. Sorry, maybe its too much to expect a loaner on something like that? Sorry for the long story More

Courteous, timely, above and beyond how other service centers perform, and I have been to several. I highly recommend Whites Honda Toyota. centers perform, and I have been to several. I highly recommend Whites Honda Toyota. More

Great service! No issues and quick turn around! Would go to dealer again for service. No issues and quick turn around! Would go to dealer again for service. More