White's Ford - Service Center

Recall repare was done efficiently and staff were friendly and courteous. I would use them again. friendly and courteous. I would use them again. More

The service dept is a team of talent and execution that is customer focused. Especially, Eric, the Master Tech, Curt, the Scheduling Mgr, Tanya in Parts, Justin and Service Advisor. My most recent service is customer focused. Especially, Eric, the Master Tech, Curt, the Scheduling Mgr, Tanya in Parts, Justin and Service Advisor. My most recent service was for my RV alternator failure the day before Thanksgiving when I was in route for gathering with family in the Columbus area. Curt notified Eric I was in route to White’s with the battery light on. They had me go straight to the garage door to the big truck rack where Eric met me with the door going up. He then diagnosed the alternator needed replaced and started the removal while Tanya expedited delivery of the replacement. I was back traveling in 1-1/2 hrs. Amazing service! Thanks immensely. More

Always the best service will return again. They service all of my vehicles and my families cars. They service all of my vehicles and my families cars. More

They checked my service record and found I needed a fuel filter (50,000 miles on my diesel). Great job of being pro-active and looking out for the customer! filter (50,000 miles on my diesel). Great job of being pro-active and looking out for the customer! More

Justin was a wonderful and pleasant service advisor. Kept me updated throughout my experience and the excellent service department finished my work promptly. Kept me updated throughout my experience and the excellent service department finished my work promptly. More

I came in for the first oil change on my Escape. The majority of the people that I saw were pleasant and accommodating. I noticed upon leaving the dealership, that a cigarette lighter and a quarter The majority of the people that I saw were pleasant and accommodating. I noticed upon leaving the dealership, that a cigarette lighter and a quarter we're missing from the open console. Upon further inspection when I got home there was also cigarettes missing from a pack. More

Every time I visit White’s Ford, all the staff is polite, helpful and answer any questions I have and make sure I understand their answers. helpful and answer any questions I have and make sure I understand their answers. More

Brand new used car, engine light came on after deal was made, they stepped up and made the expensive repair, at no expense to me. Hats off to these guys, they did what you hope all dealers should do. made, they stepped up and made the expensive repair, at no expense to me. Hats off to these guys, they did what you hope all dealers should do. More

They analyzed the problems and knew what needed to be done. I am very impressed. done. I am very impressed. More

Slow service. Not a sense of urgency whatsoever. Misquoted my flush amount by $150- for standard service. Did work with me on price but still about $150 higher t Not a sense of urgency whatsoever. Misquoted my flush amount by $150- for standard service. Did work with me on price but still about $150 higher than quoted on the phone. More