Back

White's Ford - Service Center

Orrville, OH

4.6
454 Reviews

454 Reviews of White's Ford - Service Center

Sort by
November 03, 2024

There was only one worker at the Oil Change Lane. The kid seemed to do an ok job, but having only one worker is not sufficient. More

by aaroncarpen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Plant
November 02, 2024

Even though a loaner wasn’t available the pick up and delivery service was of great help and greatly appreciated!! More

by thamblen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Went for an oil change and general safety checkup on a 2018 Ford Edge. The process was quick, comprehensive and done with courtesy and professionalism. More

by mwfordguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

I liked that I didn’t have to make an appointment to have my oil changed and everything ready for winter. I got there and got right in and it didn’t take them long to have my car done. Also since I bought my More

by bonniearmentrout11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Harsh
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

I had to come back because they didn’t fully fix the check engine light error that I was in for another appointment last week. Frustrating! More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

I’m not sure if these get read. But I believe the service advisor said the tech’s name that worked on my truck was Doug. He did an absolutely fantastic job! It’s nice to see people More

by STHIGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Plqnt
October 26, 2024

They are professional, knowledgeable, they try to get my vehicle in as soon as possible More

by MICHAELR.SLATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

They responded quickly to my problem. Asked that I bring the car in that afternoon. Did so, and three hours later the car was fixed. Very pleased with quich response se and work done More

by Rostonski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Treated well and everyone was respectful. No complaints. Would have appreciated if they had checked the pressure in the other 3 tires. More

by dkirk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

I went to get an oil change and they also fixed headlight and a recall. More

by ljmcel58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
6
...