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White's Ford - Service Center

Orrville, OH

4.6
514 Reviews

514 Reviews of White's Ford - Service Center

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February 14, 2025

The service dept is good. There is one service advisor who is an xxxxxxx but I can not remember his name. He is to the right side if we were looking at the service advisors. K More

by mjwittenauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

Customer service is great and we are always treated with respect. We like doing business with you More

by PARIS123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Jacob was the best advisor to work with, he kept me up to date through the entire process! Will request again thanks Jacob! More

by Tera Tate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Best dealership that I have ever delt with. The service, and parts department are great to work with. They put Montrose Ford to shame. More

by Sernshaw
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Very fast. Fixed all the recalls. Good communication. Good rates. On time. Willing to do home pickup. More

by Cklonk56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Beery
February 09, 2025

I had taken my car in on a Tuesday, after explaining what I was told needed to be fixed/replaced the week prior. After my car had been there for two days your service guys finally got back to me to tell me t More

by logan swartzentruber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember who worked on my car
February 02, 2025

Go anywhere else but here to get your vehicle repaired. Having a vehicle for three weeks is unacceptable for the work performed. Would have gave negative stars but not an option! Good luck and have a great More

by D.hochstetler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Grimm
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

I have always received great service at White Ford. I have bought several vehicles from them and like their sales staff and service deparment More

by IRISDAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

It was perfect. Very fast and professional. I will definitely go back when I am due in the future. Very friendly people. More

by Forrussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Everything went smooth and easy. The whole process was fast and hassle free. I received my new roll back within a week. More

by JOSEE0997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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