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White's Ford - Service Center

Orrville, OH

4.6
410 Reviews

410 Reviews of White's Ford - Service Center

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September 15, 2024

Good service and nice technicians. .. they are very helpful. Stopped in to have my low tire looked at and Adam was helpful in finding a screw that I had picked up. Very quick service to More

by mfike61400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

I was traveling through Amish country and the check engine light on my 2019 Transit connect came on. I was in panic mode as I called the dealership at 4:10. I arrived at 4:40. Everyone was very welcomi More

by cabinlady52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Our car was serviced and returned to our expectations with all requests addressed. It is now available for a road trip. More

by rayehughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Did not help with warranty work. Ruined gasket "checking" for part number. $397 to fix More

by JEFFH1720
Workmanship
Recommend Dealer
No
Employees Worked With
Alan Beery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Always a friendly staff. The work preformed on my car was done in a timely manner and they kept me in the loop about what was wrong and asked what all I wanted to be done More

by Jcmills30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
September 11, 2024

I had great service. The service department went out of their way to make sure my vehicle got covered by the car bravo warranty. More

by jimreamer760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

We’ve been doing business there for over 20 years. Darlene M takes good care of clients. More

by delandaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

We should be told if the car can’t be completed on the day promised. Communication with the customer should be more of a priority. More

by BHAAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Everyone is there to help serving your vehicle. I feel like im friends with theses folks. More

by Dummy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Oil change was done quickly and correctly Staff was very friendly and efficient Thank you More

by DMCGREW7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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