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White's Ford - Service Center

Orrville, OH

4.6
511 Reviews

511 Reviews of White's Ford - Service Center

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March 08, 2025

I had my oil change they gave me a price And I said ok I ask if I can get my tires rotated but when I got my bill it was $40.00 for the tires I was not expecting that. More

by fclason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

He kept us informed about what they found. Truck would not throw the code for him, but he did a great job More

by 47squirt25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

Nice dealership nice people but I made an appointment a month out so I could be the first person. I got there when they opened and proceeded to wait 2 hours before they even moved it inside.to look at it More

by qmssa
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Harsh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

I have never had a bad experience with whites ford in Orrville Ohio! There service department is top notch and super knowledge they have saved me from paying another dealership $1,200 for work that did More

by Joshua R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Got in quickly and had the check engine issue fixed. Warranty work also done as well More

by n8kn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

They did amazing and only took a couple of days! Justin, curt, and dough always keep me updated and will always come back! More

by kennedysamuel617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Justin in service kept us informed on the status of our repair, and when was completed. More

by Steve.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom service manager
February 28, 2025

Very pleased with their work and patience while we worked through a warranty issue. They were very courteous, responsive, and professional. More

by danielprickett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Friendly and efficient Jacob was knowledgeable and helpful the work was scheduled immediately curt was very nice to deal with on the phone More

by Dadreherdave dreher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I only dealt with Jacob and chrr
February 26, 2025

There team is efficient and will let you know what other repairs if needed and do Let know the coast if any changes. Friendly and efficient people! More

by allure116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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