Back

White's Ford - Service Center

Orrville, OH

4.6
507 Reviews

507 Reviews of White's Ford - Service Center

Sort by
March 15, 2025

Very efficient and professional. The two young boys that do the express lanes are top notch hard workers and very polite and professional. Will recommend. More

by seanduff76
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Grimm
March 14, 2025

So yesterday i wrote a review about an experience i had about a service technician not doing the right thing. I wanted to update you to let you know that I received a very honest apology from Justin (not t More

by Carol Hahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

The gentlemen were all very courteous and, after going on a mini trip today, the work was done very well . I’ll be back ! More

by BonnieJean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

In and out, in a short period of time. Extremely friendly and kind. Been coming here for years. More

by RALPH
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Oil change guys.
March 13, 2025

Took my vehicle in for a prob with the seat belt. Was told it was not fixable and had to be replaced -almost $400. I got the faulty seat belt back (per my request) and I got out the piece that was “j More

by Carol Hahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Bought a 2024 Bronco and had it serviced for first time for oil change and tires rotated More

by mckelveytr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

I had my oil change they gave me a price And I said ok I ask if I can get my tires rotated but when I got my bill it was $40.00 for the tires I was not expecting that. More

by fclason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

He kept us informed about what they found. Truck would not throw the code for him, but he did a great job More

by 47squirt25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

Nice dealership nice people but I made an appointment a month out so I could be the first person. I got there when they opened and proceeded to wait 2 hours before they even moved it inside.to look at it More

by qmssa
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Harsh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

I have never had a bad experience with whites ford in Orrville Ohio! There service department is top notch and super knowledge they have saved me from paying another dealership $1,200 for work that did More

by Joshua R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.