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White's Ford - Service Center

Orrville, OH

4.6
446 Reviews

446 Reviews of White's Ford - Service Center

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November 27, 2024

Always the best service will return again. They service all of my vehicles and my families cars. More

by thomtate
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Grimm
November 27, 2024

They checked my service record and found I needed a fuel filter (50,000 miles on my diesel). Great job of being pro-active and looking out for the customer! More

by Gmonsanty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Justin was a wonderful and pleasant service advisor. Kept me updated throughout my experience and the excellent service department finished my work promptly. More

by Big dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Plant
November 24, 2024

I came in for the first oil change on my Escape. The majority of the people that I saw were pleasant and accommodating. I noticed upon leaving the dealership, that a cigarette lighter and a quarter More

by jonraces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil changer
November 24, 2024

Every time I visit White’s Ford, all the staff is polite, helpful and answer any questions I have and make sure I understand their answers. More

by Kim A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

They analyzed the problems and knew what needed to be done. I am very impressed. More

by Pmntl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Brand new used car, engine light came on after deal was made, they stepped up and made the expensive repair, at no expense to me. Hats off to these guys, they did what you hope all dealers should do. More

by glang308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Franks
November 22, 2024

Pleasant - quick service, I love ladies day for a reasonable priced oil change. Thank you. More

by C.sheppard9907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Slow service. Not a sense of urgency whatsoever. Misquoted my flush amount by $150- for standard service. Did work with me on price but still about $150 higher t More

by Tmbohland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug Harsh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Great service as always. Service staff always makes sure that everything is right before you leave. More

by brians4142
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.