Back

White's Ford - Service Center

Orrville, OH

4.6
457 Reviews

457 Reviews of White's Ford - Service Center

Sort by
May 01, 2024

Jacob was courteous. The recall job was done in reasonable time. Crazy what oil change costs now. More

by rdwolf2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Clean, bright shop and dealership. Smiling and helpful staff. In and out for oil change More

by mallrailer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Thought they did a great job,even caught an unseen problem and got it fixed. More

by trapshooter.bw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Coerced to come in from a scam flyer stating that I won $10000. Hard sold on a vehicle that I didn't need. Vehicle smelled of smoke and had a burn hole in seat that I was told would be fixed so that I woul More

by Rob Ramer
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales team from flyer.
April 26, 2024

They were responsive and easy to work with - quick turnaround. Dave was great to speak with on the phone. More

by SHANE.CLARK.OSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Service department doesn't present confidence in what's going on with my car. It appears to be a guessing game More

by LGWEBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Didn’t really like the buy experience with the contract sales company. I can say the dealer has made the experience better by taking care of the problems that we have had. They also came and picked me up t More

by ljbear_57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

The dealership was clean. The associates were all polite and courteous. The work was done quickly. I would recommend this dealership to friends. More

by rm11885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

They are very professional and courteous. Very helpful to their customers. We will definitely be repeat customers in the future. More

by tchncrze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan, the new salesman. I'm sorry I do not remember his last name.
April 19, 2024

I can't say enough nice things about Whites Ford Service Department and Service Advisor Justin Plant. I had to get the dreaded cam phasers changed in my 2017 F150. I called them, they gave me a quote, and t More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Plant
...
20
...