White's Ford - Service Center
Orrville, OH
444 Reviews of White's Ford - Service Center
The service department was very pleasant and kept me informed of the progress on my car and the technician was very fast and efficient on the work he did on my vehicle. informed of the progress on my car and the technician was very fast and efficient on the work he did on my vehicle. More
Got oil & tire rotation Was in fast lane for 1 hour 33 mins and only had a pickup in front of me. Once I got pulled in. Took another 45 mins before they handed me the paperwork I paid went to get my tru mins and only had a pickup in front of me. Once I got pulled in. Took another 45 mins before they handed me the paperwork I paid went to get my truck. Tire rotation was not done yet Waited another 30 mins for that. No sticker indicating when next oil change is. Didn’t top off my fluids No paperwork for the multiple inspection but was charged This place has went down hill. Did they really do an oil change and tire rotation ????? They had no PTO Ken charging me for it and when I asked. The kid said. Yeh We got busy. So you put my truck to the side while u finished others ??? What is the speed lane for ?? No reply More
Larry and team have been excellent to work with. Looking forward to continuing a long partnership. Looking forward to continuing a long partnership. More
Called in morning and got an appointment for the afternoon. Quick service and good job! afternoon. Quick service and good job! More
Nice , clear office, friendly helpful with my needs . Service was fast in and out in 30 minutes. Service was fast in and out in 30 minutes. More
Recall repare was done efficiently and staff were friendly and courteous. I would use them again. friendly and courteous. I would use them again. More
Curtis Leighty does a great job getting my vehicles scheduled in and the service department always does a great job getting the repairs done right. Great dealership all the way around !! scheduled in and the service department always does a great job getting the repairs done right. Great dealership all the way around !! More
The service dept is a team of talent and execution that is customer focused. Especially, Eric, the Master Tech, Curt, the Scheduling Mgr, Tanya in Parts, Justin and Service Advisor. My most recent service is customer focused. Especially, Eric, the Master Tech, Curt, the Scheduling Mgr, Tanya in Parts, Justin and Service Advisor. My most recent service was for my RV alternator failure the day before Thanksgiving when I was in route for gathering with family in the Columbus area. Curt notified Eric I was in route to White’s with the battery light on. They had me go straight to the garage door to the big truck rack where Eric met me with the door going up. He then diagnosed the alternator needed replaced and started the removal while Tanya expedited delivery of the replacement. I was back traveling in 1-1/2 hrs. Amazing service! Thanks immensely. More
Always the best service will return again. They service all of my vehicles and my families cars. They service all of my vehicles and my families cars. More
They checked my service record and found I needed a fuel filter (50,000 miles on my diesel). Great job of being pro-active and looking out for the customer! filter (50,000 miles on my diesel). Great job of being pro-active and looking out for the customer! More