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White's Ford - Service Center

Orrville, OH

4.6
507 Reviews

507 Reviews of White's Ford - Service Center

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April 11, 2025

The other day I wrote a bad rating, Talking with Tom Tate today Whites Ford will repair my issues. Great news More

by Vernmiday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Great service from Justin! Helped with new code and mileage . Change from kg to mi More

by nkhiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Plant
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Keep getting extended warranty letters. This dealer refused fixing a weather strip under warranty.Sad More

by Vernmiday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thom Tate
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

My car tire was fixed quickly and I was treated kindly and professionally. I would highly recommend their service dept. More

by Renaebgle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

Okay ? ? A few is words not enough to say about the service I got First I had a leak in my right front tire They took care of it at no charge Next They had t More

by don.hange1
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Grimm
April 01, 2025

our sales person was so wonderful! !! very relaxed experience he made us feel comfortable and no pressure More

by mdhjjhfam
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Grimm
April 01, 2025

Great experience scheduling and defining work to be done. Work was completed on time and as expected. Excellent communication of what was done. I’m a happy customer More

by rayehughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Service department was very professional, always got back to me on time. They Fix my car the way it should be thank you More

by Jake Whitacre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deseree
March 29, 2025

They got the recall finished but failed to inform me they were keeping my car overnight More

by Jeffreystewart384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Made an appointment a little over a week in advance to have the front end aligned. When I called to find out if it was completed, I was told they got started on it late and would be a while longer. I coul More

by waynemoore615
Recommend Dealer
No
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