White's Ford - Service Center
Orrville, OH
507 Reviews of White's Ford - Service Center
The other day I wrote a bad rating, Talking with Tom Tate today Whites Ford will repair my issues. Great news today Whites Ford will repair my issues. Great news More
Great service from Justin! Helped with new code and mileage . Change from kg to mi Helped with new code and mileage . Change from kg to mi More
Keep getting extended warranty letters. This dealer refused fixing a weather strip under warranty.Sad This dealer refused fixing a weather strip under warranty.Sad More
My car tire was fixed quickly and I was treated kindly and professionally. I would highly recommend their service dept. and professionally. I would highly recommend their service dept. More
Okay ? ? A few is words not enough to say about the service I got First I had a leak in my right front tire They took care of it at no charge Next They had t ? A few is words not enough to say about the service I got First I had a leak in my right front tire They took care of it at no charge Next They had time to fit me in for an oil change Within my time frame Next A huge thunderstorm came in and the rain was torrential I paid the bill and found out my car was outside in the terrible rainstorm They then had an employee go out in the rain and bring my car back inside I don't have any names But everyone in the ford dealership was wonderful and went overboard for me I'll definetly be going back More
our sales person was so wonderful! !! very relaxed experience he made us feel comfortable and no pressure !! very relaxed experience he made us feel comfortable and no pressure More
Great experience scheduling and defining work to be done. Work was completed on time and as expected. Excellent communication of what was done. I’m a happy customer Work was completed on time and as expected. Excellent communication of what was done. I’m a happy customer More
Service department was very professional, always got back to me on time. They Fix my car the way it should be thank you to me on time. They Fix my car the way it should be thank you More
They got the recall finished but failed to inform me they were keeping my car overnight were keeping my car overnight More
Made an appointment a little over a week in advance to have the front end aligned. When I called to find out if it was completed, I was told they got started on it late and would be a while longer. I coul have the front end aligned. When I called to find out if it was completed, I was told they got started on it late and would be a while longer. I could not get the alignment completed due to some defective parts That needed to be replaced. I was definitely Disappointed when I did not hear anything about someone wanting to replace the defective parts to complete my alignment. As an ASC master auto tech myself I would have welcomed at least an estimate on replacing the defective parts to get the alignment completed. But I was asked and told nothing. Very disappointed in the Service Department! More