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White's Ford - Service Center

Orrville, OH

4.6
446 Reviews

446 Reviews of White's Ford - Service Center

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January 04, 2025

Thanks for getting me in so quickly to complete the recall on my ‘22 Edge. More

by LMG80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Great customer service and and friendly associates. Thanks for all you do to take care of your customers. More

by rechrdcottrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Everyone was nice and helpful. I would have rated it higher had I been kept informed on the status if my vehicle throughout the time they had my vehicle. More

by Susan.gruneisen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

Don't ever go to this dealership or any dealership when they are having a scam promotion. I fell victim to this and paid $5000 more than what the price was advertised on the internet. Questioned the crooke More

by Camryowner888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

They did a great job of keeping me in n the loop about my repairs More

by Leggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

Jacob was very nice and extremely helpful. He was able to provide excellent service. Highly recommend. More

by billing advanced C&R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Amazing customer service with an emphasis on customer! They pay close attention to detail on meeting the needs of the customer. More

by martinwoost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Morris
December 21, 2024

Whites Ford is the absolute best! My husband and I just bought our 6th car from Whites Ford and we won’t go anywhere else. Every interaction has been positive and the employees always More

by seantgoodrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

The service was top tier! I left the shop very happy... the staff was friendly and the vending machine was cheap.. More

by Sharitadeonmcmullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

I have been a customer for over forty years! Curt the service scheduler is always very accommodating! I always believed that when you had a time that the work would begin shortly there after. N More

by Imhofftmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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