White's Ford - Service Center
Orrville, OH
502 Reviews of White's Ford - Service Center
our sales person was so wonderful! !! very relaxed experience he made us feel comfortable and no pressure !! very relaxed experience he made us feel comfortable and no pressure More
Great experience scheduling and defining work to be done. Work was completed on time and as expected. Excellent communication of what was done. I’m a happy customer Work was completed on time and as expected. Excellent communication of what was done. I’m a happy customer More
Service department was very professional, always got back to me on time. They Fix my car the way it should be thank you to me on time. They Fix my car the way it should be thank you More
They got the recall finished but failed to inform me they were keeping my car overnight were keeping my car overnight More
Always pleasant considerate employees. Your pickup service is especially appreciated by we senior citizens. Tha k yoy. Your pickup service is especially appreciated by we senior citizens. Tha k yoy. More
Made an appointment a little over a week in advance to have the front end aligned. When I called to find out if it was completed, I was told they got started on it late and would be a while longer. I coul have the front end aligned. When I called to find out if it was completed, I was told they got started on it late and would be a while longer. I could not get the alignment completed due to some defective parts That needed to be replaced. I was definitely Disappointed when I did not hear anything about someone wanting to replace the defective parts to complete my alignment. As an ASC master auto tech myself I would have welcomed at least an estimate on replacing the defective parts to get the alignment completed. But I was asked and told nothing. Very disappointed in the Service Department! More
Excellent service, friendly staff and prompt. They go out of their way to make sure that you are satisfied and that your needs are met. Overall, very happy with my experience here. They go out of their way to make sure that you are satisfied and that your needs are met. Overall, very happy with my experience here. More
Talented group of associates that took care of Super Duty service requirement in an efficient manner. This includes Curt, Master Scheduler, Eric, Master Tech , Tonya, Parts Specialist and Justin, Servi Duty service requirement in an efficient manner. This includes Curt, Master Scheduler, Eric, Master Tech , Tonya, Parts Specialist and Justin, Service Advisor. They are a friendly family like team to call on for excellent help. More
Justin was very professional and kind. He kept me informed of the service on my vehicle and the work was performed much quicker than I expected. Thank you He kept me informed of the service on my vehicle and the work was performed much quicker than I expected. Thank you More
Whites Ford does a very good job. They seem two really care about the customer They seem two really care about the customer More