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White's Ford - Service Center

Orrville, OH

4.6
502 Reviews

502 Reviews of White's Ford - Service Center

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April 01, 2025

our sales person was so wonderful! !! very relaxed experience he made us feel comfortable and no pressure More

by mdhjjhfam
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Grimm
April 01, 2025

Great experience scheduling and defining work to be done. Work was completed on time and as expected. Excellent communication of what was done. I’m a happy customer More

by rayehughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Service department was very professional, always got back to me on time. They Fix my car the way it should be thank you More

by Jake Whitacre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deseree
March 29, 2025

They got the recall finished but failed to inform me they were keeping my car overnight More

by Jeffreystewart384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Always pleasant considerate employees. Your pickup service is especially appreciated by we senior citizens. Tha k yoy. More

by irene49er
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug schneider
March 28, 2025

Made an appointment a little over a week in advance to have the front end aligned. When I called to find out if it was completed, I was told they got started on it late and would be a while longer. I coul More

by waynemoore615
Recommend Dealer
No
March 27, 2025

Excellent service, friendly staff and prompt. They go out of their way to make sure that you are satisfied and that your needs are met. Overall, very happy with my experience here. More

by alcoots703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Talented group of associates that took care of Super Duty service requirement in an efficient manner. This includes Curt, Master Scheduler, Eric, Master Tech , Tonya, Parts Specialist and Justin, Servi More

by CHUCKJARRETT55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Tonya
March 24, 2025

Justin was very professional and kind. He kept me informed of the service on my vehicle and the work was performed much quicker than I expected. Thank you More

by ibodybybill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Whites Ford does a very good job. They seem two really care about the customer More

by GLB74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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