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White's Auto Mall Nissan - Service Center

Hopkinsville, KY

4.7
317 Reviews

317 Reviews of White's Auto Mall Nissan - Service Center

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May 08, 2024

I will be calling them back tomorrow,my car is still doing the exact same thing 1600 dollars later.. More

by LATOYACHUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

White's Auto Mall Nissan responded

Latoya, I'm so sorry to hear this. I spoke the Phil your service writer and he is aware of this and should be reaching out to you. Sincerely, Jen Marszalek Owner Loyalty Manager

April 30, 2024

Good service in a reasonable time at a fair price. I would come back to White's Nissan. More

by CHRIS.TABB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

Outstanding customer service! Kim is an asset to the customer service team. She is polite, professional and very knowledgeable of the entire service process. From the initial esti More

by CYBERWALKER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Laster
April 28, 2024

The service was very good and the facility were very clean as always. Thank you.. More

by CONNIELANCASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Thank you for excellent customer service. From pulling in the bay to the atmosphere, thank you I can say it’s always great customer service from your entire team. More

by MAGALINEFERGUSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I know them when I come for service . I will get there names next time I come to your shop.
April 22, 2024

The service at White’s is on point. The customer service team is wonderful and knowledgeable. The repair team gets you in and out in a reasonable time. More

by RUBIE55R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Harvell
Apr 23, 2024 -

White's Auto Mall Nissan responded

Thank you for the great review! Have a fantastic day!! Sincerely, Jen Marsalek Owner Loyalty Manager

April 20, 2024

😥😥no one reset my oil, filter & tire rotation notification on my rogue. I think I got it done but glad I still have the sticker reminder. Plenty of nice professional people at desk & received f More

by PAMH7439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

Always excellent service that’s why we choose to go to whites auto mall for service More

by SANDRAC99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Service is always quick and satisfactory. Customer service follows up without fail. They answer any questions quickly. More

by CWALL81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not Know
April 18, 2024

Y’all have the nicest and professional people working there. It’s nice to be able to know the associate I’m working with knows who I am and my cars needs. More

by PRTBABY18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Lasiter in service
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