Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
White's Auto Mall Nissan - Service Center
Hopkinsville, KY
317 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
317 Reviews of White's Auto Mall Nissan - Service Center
Sort by
June 22, 2024
The dealership was very welcoming and accommodating to my two toddlers and myself! The room they put us in had two tablets for them to play while we waited. The staff was friendly. The only complaint is an two toddlers and myself! The room they put us in had two tablets for them to play while we waited. The staff was friendly. The only complaint is an oil change took an hour but thanks to the kid friendly room the hour passed quickly. More
by GABRIELLE.PREVETTE
Verified CustomerEmployees Worked With
June 20, 2024
Very professional staff and well equipped to manage all your vehicle’s needs. I purchased my vehicle from them several months ago and they’ve been extremely helpful with maintenance, advice, and everything your vehicle’s needs. I purchased my vehicle from them several months ago and they’ve been extremely helpful with maintenance, advice, and everything in between. More
by RANDALL.LENNON
June 14, 2024
Its just so amazing, the kindness and genuine concern from Kim and all the people at your service Dept. Each time I have had work done on my car, they exceed my expectations. Thank so much, to all the pe from Kim and all the people at your service Dept. Each time I have had work done on my car, they exceed my expectations. Thank so much, to all the people I don't see, that do the hard work. More
by CDALDRIDGE60
June 12, 2024
Everyone that I dealt with was very professional and efficient. My only concern was a $400 bill for a vehicle with slightly more than 20,000 miles. efficient. My only concern was a $400 bill for a vehicle with slightly more than 20,000 miles. More
by SBOYD4
Employees Worked With
June 11, 2024
Did all the work in a very short time the cost was a lot lower than I expected. Thank you. lower than I expected. Thank you. More
by JAMESCLAUSSEN69
June 11, 2024
I made an appt. to have my oil changed. The morning I brought it in, I had explained that I had to jump my car 2 times before I brought it in for servicing. I woul to have my oil changed. The morning I brought it in, I had explained that I had to jump my car 2 times before I brought it in for servicing. I wouldn't even turn the car off when I pulled into the bay area. The service asst. called to tell me that my battery was fine, it needed cleaning where the corrosion was, yet I needed spark plugs and brake & coolant fluids. I checked the pricing that was quoted in January for the same services and they were much higher. I agreed to pick up my car with none of those items being performed. When I went to start my car after paying for my oil change & cleaning of the battery, my car wouldn't start. They pulled it back in and were so confused that the computer didn't give any indicators that the battery needed replacing. I decided to take my car elsewhere. The service asst. Marcus was very professional and helpful. I explained that this was not his fault. He said he would call and work something out with me after he spoke with his manager. He did in fact call within the next few hours and I declined the offer to bring it back in to work something out. I have been pleased through the years having you service my Murano, in fact this is my second Murano. I've recently purchased an Acura RDX and will be turning over my Murano to my grand-daughter. I have since found a mechanic that will be servicing the Murano. I appreciate you all through the years. More
by SBSTURNER
Employees Worked With
Marcus was very helpful
June 10, 2024
Kim Laster always ensures my Pathfinder receives the necessary services needed when I come in. She is knowledgeable and a true professional….i really appreciate the time and care she takes with her cu necessary services needed when I come in. She is knowledgeable and a true professional….i really appreciate the time and care she takes with her customers. She truly cares about the customer and White’s Nissan! More
by UK1MOM
Employees Worked With
Kim Laster
