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White's Auto Mall Nissan - Service Center

Hopkinsville, KY

4.7
317 Reviews

317 Reviews of White's Auto Mall Nissan - Service Center

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July 18, 2024

Everyone there was super friendly and welcoming. I went for an oil change and tire rotation and they got me in and out with a quickness.....even let me know I had 2 free oil changes from when I boug More

by WAYMAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jul 19, 2024 -

White's Auto Mall Nissan responded

That's awesome! We appreciate the great review! Sincerely, Jen Marszalek Owner Loyalty Manager

July 17, 2024

Wonderful service as always super friendly staff, quick and speedy service. Will highly recommend to anyone More

by LEVARSIMPSON07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

White's Auto Mall Nissan responded

We appreciate you and the great review!! Sincerely, Jen Marszalek Owner Loyalty Manager

July 16, 2024

They were not truthful with me and scammed me out of $200 and then proceeded to be rude about it. More

by ALGLOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Culligan
Jul 19, 2024 -

White's Auto Mall Nissan responded

We are sorry that you had a bad experience. I do believe there was some miscommunication that happened. We appreciate you and hope you have a GREAT day! Sincerely, Jen Marszalek Owner Loyalty Manager

July 12, 2024

Good service but was disappointed I had to get new tires last time I went ..Kim did get the tires the next day and was able to get everything done.... More

by PJ.VALENTINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Laster
Jul 19, 2024 -

White's Auto Mall Nissan responded

Thank you for the 5 star review! Sincerely, Jen Marszalek Owner Loyalty Manager

July 11, 2024

The customer service is always outstanding at this dealership! They always excel in taking care of my auto care needs and never disappoint! Thanks so much! More

by R.MICHAEL0220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2024

They are always great with getting me in and out and always do a terrific job! More

by BCLARDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2024

Never a long wait time and the staff is very friendly. I just wish the snacks were better. More

by ASHJMITC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

Courteous and timely service. Convenient and clean waiting area with coffee and water available for customers. More

by jscham7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
July 04, 2024

Service was completed in a timely manner and my service advisor was kind, courteous, and professional. More

by RHONDA42240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil and. Rob
June 25, 2024

This is as my first visit and I was very impressed with everyone whom I interacted. I had a problem with my brakes while shopping in Hopkinsville. Even though it was already 5:30 pm I was welcomed by Ther More

by DIANNEHLABRADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theron
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