White's Auto Mall Honda - Service Center
Hopkinsville , KY
275 Reviews of White's Auto Mall Honda - Service Center
I appreciate the time Mitch Moore took to explain each item the service tech said that needed to be addressed with my vehicle. Mitch was very thorough in his explanation. He gave me his business card and item the service tech said that needed to be addressed with my vehicle. Mitch was very thorough in his explanation. He gave me his business card and told me to call him after I reviewed my records and decided what I wanted done with my vehicle. I did call him back, and he was able to help me schedule what truly needed to be done according to Honda standards and what could wait. He was not pushy nor did he rush me. More
Service was good. The only reason for a 4 rating was scheduling the appointment. Called and was given date and time. Drove 45 minutes and the appointment was wrong an The only reason for a 4 rating was scheduling the appointment. Called and was given date and time. Drove 45 minutes and the appointment was wrong and had to reschedule More
I was surprised how easy it was to get an appointment. I had a trip planned and needed my oil changed and tires rotated within the same week. I knew there were some maintenance that I needed done but was I had a trip planned and needed my oil changed and tires rotated within the same week. I knew there were some maintenance that I needed done but was not really even sure what it was. I was kept informed every step of the way about what issues I had, what needed to be done and it was all taken care of very quickly and efficiently. From every phone call that I made or received everyone that I spoke to was friendly and knowledgeable. I appreciate such great service. More
Was very friendly and helped me in a great way with finding out what was wrong with my car finding out what was wrong with my car More
Everyone is always pleasent and helpful when I arive to my appointments. They are honest about how long it will take and if there is a problem they always try to make it right in a timely manner. I was hap my appointments. They are honest about how long it will take and if there is a problem they always try to make it right in a timely manner. I was happy that I had a coupon that saved me on my oil change this time. More
Cost too much. Every time we go it gets higher. The service was excellent. Everyone very courteous and kind. Every time we go it gets higher. The service was excellent. Everyone very courteous and kind. More
The only semi painful part was the money I had to spend, otherwise it was a very pleasant experience, the service manager was very helpful and very knowledgeable as well as his willingness to listen and rel otherwise it was a very pleasant experience, the service manager was very helpful and very knowledgeable as well as his willingness to listen and relay all the pertinent information I needed to make wise concerning my automobile. I am planning on in the future having more work done as needed and am confident I will be making a return visit. More