White's Auto Mall Honda

Refreshingly professional personnel performance. Everyone was enthusiastic and helpful; other service counter crew was very supportive even though I was not their customer at this visit. Too many pl Everyone was enthusiastic and helpful; other service counter crew was very supportive even though I was not their customer at this visit. Too many places I have seen where there was not any support for their co-worker. Kudo's! I was notified as soon as the tires I had ordered had arrived--and given the option to move my appointment if needed. This was a very creative effort, and would have been a true convenience had I needed it. Most impressed by the way my Advisor was prepared and had kept my instructions so I didn't have to go every detail again at write-up. She demonstrated respect for how important the S2000 is to me and her pleasant demeanor made me much more comfortable as I waited. Cost of repairs were within reason; work was completed to my satisfaction. These days, that goes above and beyond expectations. More

Corrie was pleasant and professional as always. She resolved all of my concerns in a timely manner and made me aware of certain benefits of which I was unaware. She resolved all of my concerns in a timely manner and made me aware of certain benefits of which I was unaware. More

They are always very accommodating at the service department. My only complaint is that they do not have any loaner vehicles in case you have a lengthy and costly repair. department. My only complaint is that they do not have any loaner vehicles in case you have a lengthy and costly repair. More

Friendly customer service. Staff are always going above and beyond. And most important quality, repairs and service. Staff are always going above and beyond. And most important quality, repairs and service. More

The service team was super understanding of my automotive problem and worked hard to get my problem resolved. My car runs like new now! Thanks! problem and worked hard to get my problem resolved. My car runs like new now! Thanks! More

AMAZING SERVICE AND SUPPORT FROM THIS FACILITY! ALL MY NEEDS WERE MET AND MORE, TRULY PLEASED WITH MY PURCHASE EXPERIENCE WITH MRS. GAYLA AND MR. WAYNE!!! ALL MY NEEDS WERE MET AND MORE, TRULY PLEASED WITH MY PURCHASE EXPERIENCE WITH MRS. GAYLA AND MR. WAYNE!!! More

I was disappointed that I was told it would take 30 min for an oil change and tire rotation and I waited over one hour and 15 minutes. I would have gladly left my vehicle and picked it up later if I had k for an oil change and tire rotation and I waited over one hour and 15 minutes. I would have gladly left my vehicle and picked it up later if I had known it would take so long. More

I walked in with an idea of what I wanted, and I walked out with exactly what I asked for. out with exactly what I asked for. More

White's Honda was one of the best car buying experience I have had in my many years of buying a car. I will make sure I tell all my friends and family. I would give the sales team a big 10. have had in my many years of buying a car. I will make sure I tell all my friends and family. I would give the sales team a big 10. More

I made an appointment for my car to be fixed here. The appointment was made for a Monday. Come Monday. I called to insure they knew that the car was there. I was told that the technician would look at The appointment was made for a Monday. Come Monday. I called to insure they knew that the car was there. I was told that the technician would look at it after lunch. They didn't move or look at the car till Thursday that week. They called me and told me I would need a new immobilizer which would have been $1100. I called back no more than 15 minutes later and asked them to check the auto start I had behind the glove box. I was told again that the technician would check it as soon as he got back from lunch. He did not. I ended up going there myself. I was able to fix the problem myself in under 10 minutes. I wasn't particularly happy as the keys were left on the dashboard. They still charged me $140 for them to misdiagnose the car. I purchased a car there a week prior and will not be going back for any maintenance or to purchase a vehicle. More