Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
White's Auto Mall Honda
Hopkinsville , KY
314 Reviews
From the moment you first step into our showroom, we're committed to understanding your needs. If you're in the market for a new or used Honda, we'll make sure to match you with one that fits your style, so your only test driving a car that works for you. Our financing team, meanwhile, can make sure that your payment is one that fits your budget, while our parts and service centers work to ensure your next Accord, CR-V Hybrid, Ridgeline?, Passport or HR-V? is one that continues performing like new for years to come.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 314 reviews
Verified Customer
July 11, 2023
They were great! Took care of an issue another place was supposed to take care of! My car is driving so much better now. Have a few more things to fix & I’ll for sure Took care of an issue another place was supposed to take care of! My car is driving so much better now. Have a few more things to fix & I’ll for sure be coming back for that as well! More
by PHILLIPSAMBER60
July 11, 2023
Good buying experience. Our salesperson, Gayla, was very helpful making the process smooth and pleasant. Our salesperson, Gayla, was very helpful making the process smooth and pleasant. More
by clarence.joiner
Employees Worked With
Other Employees :
Cody Brown was not my salesperson. Gayla Crisp was.
July 04, 2023
I feel like I was taken advantage of by this dealer’s service department. My wife’s 2016 Civic had an issue with leaking refrigerant in the air conditioner. I discovered on a Civic forum website that Hon service department. My wife’s 2016 Civic had an issue with leaking refrigerant in the air conditioner. I discovered on a Civic forum website that Honda was aware of the problem and was extending the warranty from 3 years to 10 on compressor seals and the a/c condenser. The dealer told me that it might not be an issue with the compressor seals or the condenser, in which case I would be liable for the cost of the repair, which could run as high as $450. After having to leave the car overnight because their technician couldn’t get their diagnostic equipment to work properly on the *first* day of the service appointment, and after having to call on both days because I never received a call from the dealer, they claimed that it was a different seal than any of the ones covered under the extended warranty, and we had to pay not $450, but *$860* for the repair. We will not be using this dealer for service on our Civic in the future, and we will definitely look at brands other than Honda when we replace the Civic. More
by Steve
Employees Worked With
Corie Cooley
