White's Auto Mall CDJR

I have recommended White's to a few guys since I bought my new RAM there last month. John and Mark are total pros, as is the rest of the crew. Thanks for finding the exact truck I wanted. my new RAM there last month. John and Mark are total pros, as is the rest of the crew. Thanks for finding the exact truck I wanted. More

Amazing experience. Bought car completely remotely. Sales and financing team were completely accommodating. Even had additional parts supplied and car titled and d Bought car completely remotely. Sales and financing team were completely accommodating. Even had additional parts supplied and car titled and delivered to GA. Thank you White’s CDJR! More

Lauren is the best service writer I have seen in a very long time. Very please with her knowledge and wisdom. She actually listens to concerns and works to fix them long time. Very please with her knowledge and wisdom. She actually listens to concerns and works to fix them More

Very helpful, in and out very quickly. Love their attitude and helpful demeanor. Will be back. Love their attitude and helpful demeanor. Will be back. More

This dealership is open when other car lots are closed. There's a fella there. He's not only a direct dependent of John Wilkes Booth. He is also probably the finest used car sells man this side of the Miss There's a fella there. He's not only a direct dependent of John Wilkes Booth. He is also probably the finest used car sells man this side of the Mississippi River. He also can stand on his head for a scary amount of time. So yeah go buy a vehicle at White's automotive sells and service which is re ridiculously expensive. Along with the fees and taxes.. my God xxx Chuck. It was about thousand over ticket price. That's with a oil and coolant leak. They don't care they'll sell you xxxx if you'll buy it. More

Lauren was awesome I have been happy the few times I have been to service center everyone seems down to earth and very professional been to service center everyone seems down to earth and very professional More

Great dealership I have purchased 3 vehicles from them and every time was great Cedric Fletcher is awesome to deal with and every time was great Cedric Fletcher is awesome to deal with More

Whites auto mall was great at every step of the way. From the initial sales to the service department for a recall update. The parts department had the extras I wanted as well. From the initial sales to the service department for a recall update. The parts department had the extras I wanted as well. More

Brand-new truck. 4,790 miles. Catastrophic steer-tire failure at ~70 MPH on the interstate. This wasn’t cosmetic damage or an inconvenience. This was a high-speed 4,790 miles. Catastrophic steer-tire failure at ~70 MPH on the interstate. This wasn’t cosmetic damage or an inconvenience. This was a high-speed safety failure. Anyone with real driving experience knows you do not slam on the brakes during a steer blowout—you maintain control and safely exit the roadway. That required driving briefly on the damaged tire, because staying alive matters more than preserving evidence for a dealership argument. After waiting FIVE DAYS for a response, I was told: • There was a “hole” in the tire • Because I had to drive on it to get off the interstate, I “couldn’t prove” it wasn’t my fault • Therefore, nothing would be done Translation: I was dismissed and effectively called a liar for handling a dangerous situation exactly the way you’re supposed to. Let’s talk numbers, since that’s clearly the only language spoken here. This is a ~$100,000 vehicle. The tire in question is a budget Nexen tire worth roughly $200. Your own business cards advertise $100 referral fees. White’s Auto Mall chose to protect a $200 tire instead of a customer. As a direct result: • I am moving all warranty and service work to another dealer • I canceled my upcoming Ram order • I switched to Ford You didn’t lose me because of a tire. You lost me over principle, accountability, and a complete lack of customer advocacy. What makes this worse is the safety implication. This was a steer-tire failure at highway speed. Dismissing a customer because they followed proper blowout safety procedure sends a dangerous message: it punishes safe behavior and incentivizes unsafe actions just to “preserve evidence.” That’s not how serious safety issues should ever be handled. No concern for safety. No escalation. No attempt to help. Just delay, dismissal, and indifference. If this is how White’s Auto Mall handles customers after a serious interstate safety event, buyers should think very carefully about where they spend their money. Apparently this dealership is doing well enough that it doesn’t need repeat, loyal customers. More

Customer service (Lauren) was extremely helpful. They got me scheduled in a very quickly and once I was there, it took no time to accomplish what needed to be done. Everybody I encountered at the de They got me scheduled in a very quickly and once I was there, it took no time to accomplish what needed to be done. Everybody I encountered at the dealership was friendly and helpful. I will definitely make this my dealership of choice. More