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White River Toyota - Service Center

White River Jct, VT

4.7
933 Reviews

933 Reviews of White River Toyota - Service Center

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October 28, 2017

They went the extra mile My radio died and the truck was out of warranty but they replaced it with no charge to me and made what could have been a bad experience into a very p More

by weusedto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jarvis
Oct 30, 2017 -

White River Toyota responded

That is fantastic! It's very nice to hear that our service department took such good care of your truck. We appreciate you taking the time to share your experience. Nora Krom Customer Relations Specialist White River Toyota

October 27, 2017

No need to look any further! I purchased my vehicle from WR Toyota in April of 2016. I've had all of my services done there including purchasing tires. I always find them great More

by Kalleen Kilfeather-Sidler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Jessiman
Oct 30, 2017 -

White River Toyota responded

Kalleen, It's fantastic that you have received great service from both our sales and service teams! We appreciate the very nice review. Thank you for continuing to chose White River Toyota. Nora Krom Customer Relations Specialist White River Toyota

October 26, 2017

Reliable and Friendly Service We have been customers since 2005 with a purchase of a Matrix and now our second RAV 4. The service is always reliable and the staff consistently help More

by David Crocker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Ryll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2017 -

White River Toyota responded

David, It's wonderful that you've had consistently great experiences with us over the years. We appreciate you taking the time to write this very nice review. Thank you for your business! Nora Krom Customer Relations Specialist White River Toyota

October 26, 2017

Great service I bought the car at another dealership because prior service was deceitful and awful. What a wonderful surprise to experience everything Toyota promis More

by Murrdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Jessiman
Oct 26, 2017 -

White River Toyota responded

Thank you for posting. We appreciate the second chance. I apologize for your previous experience. It's excellent that you received such top notch service from our team! Nora Krom Customer Relations Specialist White River Toyota

October 26, 2017

First Rate Excellent service, good communication with mechanic, well organized, nice quiet work area in waiting room (without TV noise!). Only negative - wifi i More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberli Harrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2017 -

White River Toyota responded

Tom, Glad to hear you had a smooth visit to our service department, and that you enjoyed the quiet room. We appreciate you sharing your thoughts. Thank you for choosing White River Toyota! Nora Krom Customer Relations Specialist White River Toyota

October 26, 2017

Great service Friendly staff always with a pleasant smile and greeting. My service took almost no time and I was delighted that they cleaned the car as well. Best More

by SilverFox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Stanghellini
Oct 26, 2017 -

White River Toyota responded

That is wonderful to hear! Thank you for letting us know that your service visit went so well. We appreciate your business. Nora Krom Customer Relations Specialist White River Toyota

October 25, 2017

Andy made it easy to get my truck serviced I was kept informed through the service visit, no surprises and the quality of staff and work was excellent. I would recommend Andy and White River To More

by Ted Manning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Jessiman
Oct 25, 2017 -

White River Toyota responded

Ted, Thank you for your very nice recommendation of Andy and White River Toyota. I'm glad to learn your visit went so smoothly and that you received top notch service from our staff. We appreciate your business! Nora Krom Customer Relations Specialist White River Toyota

October 24, 2017

Satified Customer I brought my certified used Toyota back to the dealership after realizing that the rear seatbelt was not working properly. They fixed the problem eas More

by Tamahawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Ryll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2017 -

White River Toyota responded

We appreciate you taking the time to write a review. I apologize for the trouble with the seat belt and remote starter. It's great that these issues could be taken care of right away. Thank you for choosing White River Toyota! Nora Krom Customer Relations Specialist White River Toyota

October 24, 2017

My recent service call went beyond expectations. My recent service was excellent. After my service call, I discovered that I could not access I Heart radio through Entune after a software update rec More

by Dajonisson22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Two additional, however, I didn't get their names. I'm ne I gather from conversation is manager., Dana Raney
Oct 25, 2017 -

White River Toyota responded

It's excellent that our staff made a significant effort to resolve the issue. I'm sorry they were not able to ultimately get your vehicle reconnected. Thank you for sharing your experience on Dealer Rater. Nora Krom Customer Relations Specialist White River Toyota

October 23, 2017

Replaced headlight and wiper blades The service department was able to fit me in the same day that I called to replace a burnt out headlight. This was important to me since it's a safet More

by erichf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jarvis
Oct 23, 2017 -

White River Toyota responded

Erich, I'm glad to hear our service department staff was so accommodating. We appreciate you taking the time to share your thoughts. Thank you for choosing White River Toyota! Nora Krom Customer Relations Specialist White River Toyota

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