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White River Toyota - Service Center

White River Jct, VT

4.7
933 Reviews

933 Reviews of White River Toyota - Service Center

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February 08, 2018

Great service, very helpful explanations I came in because the service light was on in my RAV 4. Kimberli patiently explained to me that I only needed my tires rotated, not an oil change. I w More

by WT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberli Harrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

White River Toyota responded

We appreciate you posting about your excellent experience working with Kimberli! It's fantastic that your visit was so smooth. Thank you for choosing White River Toyota! Nora Krom Customer Relations Specialist White River Toyota

February 07, 2018

5 stars Excellent service as always, Nate is fantastic. Very pleasant to deal with and gets everything taken care of quickly for you. Will happily return for More

by Kristen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Ryll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

White River Toyota responded

Kristen, Thank you for your very nice review! It's wonderful that you enjoyed working with Nate. We appreciate your business. Nora Krom Customer Relations Specialist White River Toyota

January 31, 2018

Service as wonderful as expected Came in for 40,000 mile checkup. Everything went ok and the positive energy of the staff, and happy smiles, are a major reason I come! More

by gagading
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberli Harrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2018 -

White River Toyota responded

It's great to hear that you received great service from our team! We appreciate you taking the time to post. Thank you for choosing White River Toyota! Nora Krom Customer Relations Specialist White River Toyota

January 31, 2018

"Good Job Guys" "I came in for my 5,000 mile service, the SUV needed it. I drove away feeling like I was driving on 18" Alloy wheels. I don`t know what you did Guys.. More

by lovely#1girl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Jarvis
Feb 02, 2018 -

White River Toyota responded

That's fantastic! Thank you for sharing your experience on Dealer Rater. We appreciate your business! Nora Krom Customer Relations Specialist White River Toyota

January 30, 2018

Great service! Prices are a little on the high side but excellent customer service and support and the techs know what they are doing. They won't rip you off. Bott More

by RAV4Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jarvis
Feb 02, 2018 -

White River Toyota responded

Thank you for posting! We appreciate you taking the time to post a review. Nora Krom Customer Relations Specialist White River Toyota

January 27, 2018

Service was beyond my expectations! Had a service appointment for 20,000 mile service and I added a state inspection at the last minute for our 2016 Toyota Rav 4. My service advisor Joe More

by Gary1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jarvis
Jan 29, 2018 -

White River Toyota responded

Gary, That's fantastic! We appreciate you taking the time to review us on Dealer Rater. So glad you enjoyed working with Joe. Nora Krom Customer Relations Specialist White River Toyota

January 26, 2018

25,000 Service Only complaint is that my car was NOT washed. This dealership has a policy NOT to wash cars in the winter. Well in NH With salt and sand on the road, More

by Polar Express
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kimberli Harrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2018 -

White River Toyota responded

It's great that your visit was a positive experience, for the most part. We are happy to wash vehicles after service, by request and time permitting. However, in the winter this is difficult since we do not have a way to to dry vehicles reliably before they freeze. Because of that we can only provide this service on warmer days. Nora Krom Customer Relations Specialist White River Toyota

January 24, 2018

Great service I was in and out in a half hour. The service agents are quick and friendly. I feel valued and get all my questions answered. More

by Obie2930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stanghellini
Jan 26, 2018 -

White River Toyota responded

Great to hear it! I'm glad our service department staff provided such excellent service. Thank you for choosing White River Toyota! Nora Krom Customer Relations Specialist White River Toyota

January 24, 2018

quick painless and very friendly. I was happy with service was a rainy day and didn't get my car washed. was hoping to remove salt from winter. Maybe next time More

by happy man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Ryll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2018 -

White River Toyota responded

Thank you for posting. It's great to hear that you received excellent service from our team. In general, we are happy to wash vehicles after service, upon request and time permitting. Please be aware that this service is also weather dependent. If it is too cold out, we cannot wash cars as we don't have a way to dry them before they freeze. Nora Krom Customer Relations Specialist White River Toyota

January 18, 2018

Quick and easy - in and out service! Kimberly has always been so great to work with! She is very knowledgeable and friendly. Being a female myself in the past found it daunting at a servi More

by Hschain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberli Harrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2018 -

White River Toyota responded

It's very nice to learn that you have enjoyed working with Kimberli! Thank you for sharing your thoughts. We appreciate your business! Nora Krom Customer Relations Specialist White River Toyota

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