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White River Toyota - Service Center

White River Jct, VT

4.7
933 Reviews

933 Reviews of White River Toyota - Service Center

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May 28, 2018

Chris makes all the difference Chris always looks out for the customer. When my repair wasn't done properly, he got a technician to correct it right then and there. More

by westchestermom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stanghellini
May 29, 2018 -

White River Toyota responded

That's excellent! I'm glad you've enjoyed working with Chris and that he corrected that mistake so quickly. Thank you for posting! Nora Krom Customer Relations Specialist White River Toyota

May 28, 2018

Tundra Service I had my '15 Tundra serviced. The work was completed in a timely manner and I was kept updated on the progress. Thank you very much. More

by derek
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dana Raney
May 29, 2018 -

White River Toyota responded

Derek, Glad to hear your visit went so smoothly! Thank you for choosing White River Toyota. We appreciate your business. Nora Krom Customer Relations Specialist White River Toyota

May 28, 2018

Incomplete & Inaccurate Service Tech diagnosed the problem and replaced a very expensive part. The receipt indicated the vehicle was "Ok", which most certainly was wrong. It still More

by ToyFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jarvis
May 29, 2018 -

White River Toyota responded

I apologize that you had to make a return trip to get your vehicle's issue resolved. It's good to learn that you were not charged for the additional work, though. If you would like to discuss your experience in further detail, please feel free to email me at the address below. Thank you for choosing White River Toyota. Nora Krom Customer Relations Specialist White River Toyota nkrom@whiterivertoyota.com

May 27, 2018

Still lookin’ for the after service car wash! I’ve had my rave4 for 3 years, love it and I love my service “person” Kimberly! She has taken the time to get to know me and help me understand the nu More

by Polar Express
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberli Harrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

White River Toyota responded

Thank you for posting! It's fantastic to learn that your service advisor, Kimberli, has been so helpful. We appreciate your business. Nora Krom Customer Relations Specialist White River Toyota

May 26, 2018

A fantastic experience! Always!! It is always a pleasure to do business at White River Toyota. The staff are always friendly and eager to please. Thank you so much More

by Roma319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberli Harrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Quenneville, Chris Stanghellini
May 29, 2018 -

White River Toyota responded

Thank you for posting! That's fantastic to hear. We appreciate your business. Nora Krom Customer Relations Specialist White River Toyota

May 26, 2018

just great came in for just a oil change and few things check out. just what I was hoping for this service. dana was going to order part for me and to come back More

by tim78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Raney
May 29, 2018 -

White River Toyota responded

Tim, We appreciate you posting a review. It's wonderful that your visit went so smoothly. Thank you for choosing White River Toyota! Nora Krom Customer Relations Specialist White River Toyota

May 24, 2018

Veterans Recognized As always they on time, price was fair and work I always trust. Been going there for years and never had to have the repairs reworked. They treat vet More

by alandubeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Jessiman
May 25, 2018 -

White River Toyota responded

Alan, We appreciate you taking the time to post a review. It's very nice to hear that you've received excellent service from our team. Thank you for choosing White River Toyota! Nora Krom Customer Relations Specialist White River Toyota

May 24, 2018

Great first experience. This was the first maintenance for our Prius Prime. It wasn't too complicated, and all was well with the car. Friendly service. Keep up the good wo More

by Monty
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nate Ryll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

White River Toyota responded

Monty, Thank you for posting! It's great to learn you had a positive experience with us. We appreciate your business. Nora Krom Customer Relations Specialist White River Toyota

May 23, 2018

It was good and timing ! I HAD A GOOD APPOINTMENT AND FAST AND WOULD PASS ON MY VISIT TO MY FRIENDS. LOOKING FOR MY NEXT VISIT AND SERVICE. THANKS AGAIN ! More

by catgrat71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jarvis
May 25, 2018 -

White River Toyota responded

Thank you for posting! It's wonderful that you received such excellent service from our service department. We appreciate your business. Nora Krom Customer Relations Specialist White River Toyota

May 22, 2018

customer service Excellent customer service; pleasant to do business with. Always a pleasure to do business with the WR Toyota. The Service Dept always works to mat More

by weedenhi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Ryll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

White River Toyota responded

It's great to hear that you've received top notch service from both our service and sales teams! We appreciate you taking the time to post. Thank you for choosing White River Toyota! Nora Krom Customer Relations Specialist White River Toyota

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