White River Toyota - Service Center
White River Jct, VT
933 Reviews of White River Toyota - Service Center
They were on time, both in acceptance and finishing the They were on time, both in acceptance and finishing the job. The necessary items were covered, and as far as I can tell, covered well. When I asked a They were on time, both in acceptance and finishing the job. The necessary items were covered, and as far as I can tell, covered well. When I asked a question about future maintenance because I am a low mileage driver , I got a good clear answer. More
White River Toyota has always gone above and beyond to provide me a good service experience.... Dana kept in touch, and was pleasant to work with! provide me a good service experience.... Dana kept in touch, and was pleasant to work with! More
As always this time too the experience of servicing was very good. The job was done pretty much before time and the service manager described in detail all the different areas touched upon. Quite satisfied very good. The job was done pretty much before time and the service manager described in detail all the different areas touched upon. Quite satisfied. More
Kimberli is the best. With all the turnover in the Service Department, I am thrilled she is still there. She is personable, knowledgeable, and I count on her! Service Department, I am thrilled she is still there. She is personable, knowledgeable, and I count on her! More
The quality of service in the service dept was excellent. Dana is always friendly, pkeasant and accommodating. Waiting 3 and 1/2hours was not an issue ,given the service needed. Unable to wear a mask, I was Dana is always friendly, pkeasant and accommodating. Waiting 3 and 1/2hours was not an issue ,given the service needed. Unable to wear a mask, I was prepared to sit outside,but was told it was ok to sit in the lounge. After 3hours and 20 minutes of sitting inside , it was indicated that I could not be sitting inside without a mask. Yes, a mask was offered ,but i told them twice I could not wear a mask. It was not so much that I had to move,but the way in which I was approached,that irritated me. My suggestion to you is to have a special place for people who can't wear a mask....seperate from those who can. Outside,enclosed tents would work,too. Winter is coming and it is cold outside, so if you really care so much for your customers.... Service department: 5 star Other: 0 star More
White River Toyota is a well organized dealership and service department. Service was done in the estimated time frame and the personnel were friendly and informative. I would recommend them to friends a service department. Service was done in the estimated time frame and the personnel were friendly and informative. I would recommend them to friends and family. More
I choose to drive 100 miles round trip in order for my vehicle to be serviced by this dealer. Their scheduling and estimate time of repair have always been right on the button. It is very nice to work w vehicle to be serviced by this dealer. Their scheduling and estimate time of repair have always been right on the button. It is very nice to work with the same repair scheduler every time. More
I had my car for multiple lights on checking. I have worked with Kim. It seems that she was prepared and listened patiently my observations. She is very professional and thoughtful. worked with Kim. It seems that she was prepared and listened patiently my observations. She is very professional and thoughtful. More
Great service. Easy to set up appointment with . Everything was ready on time.. rental truck was excellent.. everyone was friendly and I could see rhey we’re taking the Covid virus seriously. They p Everything was ready on time.. rental truck was excellent.. everyone was friendly and I could see rhey we’re taking the Covid virus seriously. They provided me with a great loaner vehicle. Wish they were closer to me so I could have all my service work done there More