White River Toyota - Service Center

They are people who keep their word I brought the vehicle in when I heard uncommon sounds from the front end. They serviced it so that I could return home and suggested I bring it back I brought the vehicle in when I heard uncommon sounds from the front end. They serviced it so that I could return home and suggested I bring it back for a more complete inspection. Within three of four days I brought it back for more complete inspection, learned of its significant problems and returned to explore leasing a new vehicle. That experience was very positive as well, and I'm delighted with the new vehicle. More

State inspection and check up I always look forward to seeing Joey in the Service Department and feel confident that everything will be handled professionally. Whether it's somethi I always look forward to seeing Joey in the Service Department and feel confident that everything will be handled professionally. Whether it's something complicated or something simple, Joey communicates clearly. I trust him to give me all the pertinent facts and help me make informed decisions. More

Quick service! Even though I had to wait quite some time to get this appt for maintenance, it was quick and easy and Nate was helpful as always! Even though I had to wait quite some time to get this appt for maintenance, it was quick and easy and Nate was helpful as always! More

Timely, Friendly, Helpful Dana and the whole crew at White River Toyota are a pleasure to work with; they are friendly, knowledgable, helpful, and efficient. Highly recommende Dana and the whole crew at White River Toyota are a pleasure to work with; they are friendly, knowledgable, helpful, and efficient. Highly recommended. Great experience More

2009 Rav 4 Kim is awesome! When ever my Rav has had to have extensive service done, she will call me at work and talk to me on what needs to be performed befor Kim is awesome! When ever my Rav has had to have extensive service done, she will call me at work and talk to me on what needs to be performed before any more service work continues on my Rav. I had the extended warranty coverage on my Rav, and Kim and Jeff went above and beyond to make sure that everything that was covered under this warranty was checked and if need be replaced before the warranty expired. Kim may have an extremely busy day, but she is always smiling when she greets you. Thank you Kim and Thank you Jeff Shepard. More

Best Service department ever! In 50 years of interacting with automobile service departments, White River Toyota is the first that never, ever hasn't tried to up-sell something tha In 50 years of interacting with automobile service departments, White River Toyota is the first that never, ever hasn't tried to up-sell something that I didn't want or need. First it was timing belts at least 60K miles sooner than the manufacturer's recomendation. Then it was cabin air filters. I don't know what the current fad is because I only get my cars serviced at White River Toyota and there is NO upsetting there. More

Repairs always completed correctly Andy Jessiman is always a pleasure to work with. Always in a good mood and extremely helpful. Always keeps us up to date on repairs , cost and complet Andy Jessiman is always a pleasure to work with. Always in a good mood and extremely helpful. Always keeps us up to date on repairs , cost and completion.. I have had service done at White River toyota for years and never had to return because of a repair not completed correctly. I have purchanced 7 toyotas from this dealer ship and have been very happy with sevice and sales.White River Toyota is fortunate to have staff members like Andy More

Very courteous, friendly, and helpful. We continue to be pleased with the sales and service of White River Toyota. The staff is not not perfect, nor am I, but they continue to always strive We continue to be pleased with the sales and service of White River Toyota. The staff is not not perfect, nor am I, but they continue to always strive to be courteous, friendly and helpful. Thanks More

Very Easy When I arrived at White River Toyota to have my new car undercoated every thing could not have gone any easier. The service department is always frien When I arrived at White River Toyota to have my new car undercoated every thing could not have gone any easier. The service department is always friendly and ready to help you immediately. More

Service Toyota in WRJ has, overall, great customer support/ service. I have worked with Nate a few times in the service department and he is always very profe Toyota in WRJ has, overall, great customer support/ service. I have worked with Nate a few times in the service department and he is always very professional and communicative within reason about what is going on with my vehicle. That being said, the second to last service I had, I waited about 5 hours for the service to be completed because no one notified me it would take that long. Furthermore, this past service I dropped my car off at 8am one morning and was notified at 4pm that day that they had just gotten to the vehicle and would need to keep it overnight to finish the repairs. I should note that I had made appointments for both services. I have a sense that this service department is either over booking or lacking technicians/ mechanics or both. Honestly, this is unfortunate. I want to love this service department but the past couple times they’ve come up a little short. More