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White Plains Honda - Service Center

White Plains, NY

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60 Reviews

60 Reviews of White Plains Honda - Service Center

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November 02, 2023

Beware of being told services you really don't need. Between my folks and I we have owned close to 10 Honda civics or accords. Never in our lifetimes have we've even heard of some of the services they r More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Nov 02, 2023 -

White Plains Honda responded

Lisa, Please contact me when you get a chance, I would like to know what repairs were you suggested. I would love to assist you. Thank you Salome Benscher 917-238-1693

November 07, 2022

I worked with Ahmad, he was extremely truthful, kind, and helpful. I felt I could count on him and it helped dispel that typical am I gunna get screwed on my car feeling. More

by giopfit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad
Nov 08, 2022 -

White Plains Honda responded

Thank you for your kind words. We are very happy to hear that Ahmad was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

June 18, 2021

Christopher Paranzino and Gerard were awesome to work with. Both gentlemen were very professional and patient, not pushy at all. I would highly recommend working with these two gentlemen. I’m also very h More

by Beck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gustavo Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Uva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerard Weihe, Chris Paranzino
Jun 21, 2021 -

White Plains Honda responded

Thank you for this amazing review! We really appreciate your business. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

December 08, 2020

Worst service center ever. They chipped my windshield while changing out the blades and didn't take responsibility for it. They didn't want to honor their own promotion. Every time I go there it's always More

by RD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ivan Rados
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Paranzino, Alfred Liosi
Dec 15, 2020 -

White Plains Honda responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Salome Benscher 718-507-5000 ext 340 sbenscher@paragonhonda.com

November 25, 2020

Christopher Paranzino, Alex Piccirillo and the team at White Plains Honda made this such an amazing experience! From the moment of walking through the door to leaving with my car! Very much appreciated! More

by Susie.carras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Paranzino
Dec 01, 2020 -

White Plains Honda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

July 15, 2020

1st time @ WP Honda Repair Center on Bank St., WP This was my first visit to WP Honda repair on Bank St. and I was pleasantly surprised with the courtesy, friendliness & efficiency. Staff worked care More

by eastwestflowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeSean, Mark both work in repair
Jul 16, 2020 -

White Plains Honda responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! All the best, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

June 15, 2020

Service done on my car I came to White Plains Honda for service and everyone was attentive as if we were buying a new car! Chris Paranzino was amazing! Through the COVID-19 More

by carmelacautillo
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Paranzino
Jun 15, 2020 -

White Plains Honda responded

Congratulations on your new vehicle, Carmela. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Chris was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

May 23, 2020

I bought a CRV EX from White Plains Honda on Thursday. The salesperson, Carly, helped me on her day off and made the process of purchasing a car remotely as seamless and easy as possible. Everyone i More

by Lorna G
Recommend Dealer
Yes
Employees Worked With
Carly Ma, Chris Paranzino, Alfred Liosi
May 27, 2020 -

White Plains Honda responded

Lorna, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

January 21, 2020

Once again, 100% Satisfaction! Chris Paranzino is outstanding and cares about his customers. I deeply appreciate his customer service approach which includes being responsive, professional, solution- More

by BXAP
Recommend Dealer
Yes
Employees Worked With
Chris Paranzino, Alfred Liosi
Jan 22, 2020 -

White Plains Honda responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Thanks again, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

November 30, 2019

I would give this dealership a zero if there was one. On November 9, 2019 I was ripped off for $1115 for unnecessary expenses on a Honda CRV that had hardly done 22,000 miles. I had brought in the car for w More

by Shemeem Abbas
Price
Recommend Dealer
No
Employees Worked With
Karla Bayas
Dec 05, 2019 -

White Plains Honda responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

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