White Ford
Roanoke Rapids, NC
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29 Reviews of White Ford
Real professional Prompt and professional in solving your problems I look forward to each visit because I know I will be satisfyed with the service rendered there Prompt and professional in solving your problems I look forward to each visit because I know I will be satisfyed with the service rendered there More
Not happy with Ford service Took my F250 diesel in for an oil change, tire rotation and some minor warranty work (tire pressure sensors and spare tire lock). After 3 hours of wo Took my F250 diesel in for an oil change, tire rotation and some minor warranty work (tire pressure sensors and spare tire lock). After 3 hours of work, tire sensors still not fixed and was told it would take another 4 hours to fix the spare tire lock. In addition, customer service rep told me I needed a fuel filter replacement with every oil change. I agreed and afterwards checked the owners manual which states fuel filters need replacing every 30000 miles. They also charged me $171 for the fuel filters which seemed extremely high. There are also numerous other items the owners manual recommends occur at every oil change but White Ford doesn't recommend or offer to do them. On a positive note, the staff were very friendly. More
Tammy and Steve were excellent and got me in and out quickly I gave 5 star rating because of the quick an courteous service I was given when I brought my car in for service. Everything was taken care of and I di I gave 5 star rating because of the quick an courteous service I was given when I brought my car in for service. Everything was taken care of and I didn't have to worry about anything. Steve explained everything and took the time to help me. More
The best customer service ever. Awesome, extraordinary I needed my car inspected. I had gotten off of work I had 45mins before tag office closed. They were able to get me in and out just in time. Thanks to I needed my car inspected. I had gotten off of work I had 45mins before tag office closed. They were able to get me in and out just in time. Thanks to a Great Team! More
Recent visit of maintenance of Buick Enclave Being a Bone's customer for years, I was hesitate to visit White since you had taken over the Buick dealership, however I have dealt with Steve King a Being a Bone's customer for years, I was hesitate to visit White since you had taken over the Buick dealership, however I have dealt with Steve King and Tammy for many years. Steve was his usual professional self and serviced my car 100%. No complaints. You have a valued employee and should be proud Steve King is a member of your White's team. I will follow him wherever he is due to his honesty, professionalism and great customer service. Thank you. More
White Chevy is steadily improving This last visit was very good. Service bay was ready for me. Service Rep kept me well informed, Vehicle appeared to have properly serviced, and promp This last visit was very good. Service bay was ready for me. Service Rep kept me well informed, Vehicle appeared to have properly serviced, and promptly. At end, Service Rep. (Kathy?)saw I had limited mobility, and offered to bring my vehicle from lot into service drive thru. More
Airbag recall We were in and out quickly and staff very professional and courteous. Tammy is wonderful and loved working with her from original call to service at We were in and out quickly and staff very professional and courteous. Tammy is wonderful and loved working with her from original call to service at the dealership. More
Just an Oil Change Shonda made it perfect! In and Out in a timely manner! Communication is so good here - you always know what is going on and if anything additional ne Shonda made it perfect! In and Out in a timely manner! Communication is so good here - you always know what is going on and if anything additional needs to be done. So appreciated as a single female and not a "car person"! I am looking for a reliable and conscientious person to do their job and help me! It gets Done at White Motors! Thank you White Motors! Sherry Williams More