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White Bear Lake Superstore
White Bear Lake, MN
230 Reviews
White Bear Lake Superstore serves Minneapolis and St. Paul Buick and GMC drivers with new and used vehicles, service, parts and financing. We've been in business since 1984 as a family-owned and operated dealership in White Bear Lake, right outside the Twin Cities. We're located just north of St. Paul on US Route 61. You'll find your next GMC Acadia here at White Bear Lake Superstore. We invite our Twin Cities GMC and Buick customers to come check out our huge inventory. We have been serving our Minneapolis Buick and GMC customers over the years and have proved to be your trusted dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 230 reviews
June 23, 2021
I should have mentioned, for the best fraud in town, White Bear Lake superstore is it. They will sell you junk, never communicate with you, return calls or do anything for customer service. I highly rec White Bear Lake superstore is it. They will sell you junk, never communicate with you, return calls or do anything for customer service. I highly recommend finding anyone else, literally anyone else, even a private sale you will probably have better luck finding someone with morals. Never buy from them. I've bought from and talked to a wide variety of dealers in the past years and past months about used vehicles. Every single one but this one does an inspection when they buy them, tells you what might need to be fixed and almost all fixed any issues. They never raised the price, never added on fees for fixing or doing their job. Not this place, Max who sold us the vehicle said they don't inspect because then they would be liable for repairs or issues. Yeah, that's your job, to tell people the issues so they make an informed buying decision. Then max just passed the buck because you know, used car salesman. I've always had my hesitations working with car dealers, and this pretty much reinforces it. Can't trust them, they'll lie, misguide and completely screw you in the end. They failed to even clean or detail the vehicle (which is one of the most common things every dealer has ever done), didn't tell us the jack and spare tire and wheel were missing. No book, third row seat was broken and we didn't know until we wen't to use it. Cruise control didn't work nor does backup camera, but they advertised all those items in the listing, which would mean they exist and work. Then the water pump went a couple weeks after it, had to buy a spare tire, spare wheel, a new jack, fix the cruise control and waiting on the backup camera. I've never seen a dealership so lazy and derelict in their duty to provide a basic inspection of a vehicle they bought from someone. On top of that they charged a fee that was suppose to be refunded in by the next monday, 2 days later for reserving the vehicle, which took them almost two weeks to refund. All in all, not a dealership that can be trusted or one you want to do business with. I'll be reaching out to state officials and other organizations to share how much fraud they seem to be committing by not doing their basic job. They aren't some small used car dealership, so how they operate like this is beyond me. Worse customer service I have ever experienced and if you find a vehicle there, go elsewhere, it's not worth the time and hassle unless you enjoy being treated like crap. On top of this now had to replace water pump, thermostat and have coolant flushed because of a leak they didn't even check on, since they didn't do any review of the vehicle. It's up there with the sock in the engine bay next to the battery, nothing like a possible fire oh and the ratchet strap to hold a hose because, well why not. More
by WC
Employees Worked With
Max
June 18, 2021
Gary Stewart & Jeff Kloetzke were both outstanding in service & personality & the services available from this dealership were also impressive. Gary found us the perfect car, introduced us to the owners service & personality & the services available from this dealership were also impressive. Gary found us the perfect car, introduced us to the ownership partners and introduced us to Jeff Kloetzke who took care of the purchase details in an outstanding manner. More
by Dick
Employees Worked With
Jeff Kloetzke, Gary Stewart
May 30, 2021
I purchased a used Sierra this past weekend from Sam and I had a wonderful experience. Sam was very helpful and really made the buying process much easier for me. I will definitely be referring my friends a I had a wonderful experience. Sam was very helpful and really made the buying process much easier for me. I will definitely be referring my friends and family members to Sam in the future. -Tim, Shoreview More
by tlipinski
Employees Worked With
Sam Rubin
May 21, 2021
They were very pleasant to deal with throughout the entire process. Sam was there to help every step of the way and went above and beyond in my case. Was able to get the truck of my dreams thanks to th entire process. Sam was there to help every step of the way and went above and beyond in my case. Was able to get the truck of my dreams thanks to them. I will be returning there for all my future purchases or if I need any service work done. Highly recommend to everyone. More
by Hunter P
Employees Worked With
Sam Rubin
May 20, 2021
We have purchased probly 10 cars over the years from Ryan Stewart at White Bear Lake Superstore. Several new and several pre-owned. Both my husband and I and for our three children. He is always calm and e Stewart at White Bear Lake Superstore. Several new and several pre-owned. Both my husband and I and for our three children. He is always calm and easy to deal with. They have a great selection. Even though I live 30 minutes away I always come back. Great service center too. It is very clean and nice. I always assumed the service would be more expensive at a dealership and I did my research and it's not. They are always lower than the local service bids we get. Overall great place. Modern and clean inside. More
by sweetnits
Employees Worked With
Ryan Stewart
May 07, 2021
Mark found the right car for me and was there every step of the way to make sure I was happy with my purchase! The next time I buy a car, it will be from Mark! of the way to make sure I was happy with my purchase! The next time I buy a car, it will be from Mark! More
by RalphK
Employees Worked With
Mark Dohmen
May 04, 2021
I’ve purchased my last two vehicles from White Bear Lake Superstore and had nothing but great service. Sam was very knowledgeable and helpful and made what can be a stressful process painless and enjoyable! Superstore and had nothing but great service. Sam was very knowledgeable and helpful and made what can be a stressful process painless and enjoyable! More
by Kayla
Employees Worked With
Sam Rubin
May 01, 2021
Mark was a very knowledgeable and professional salesman. Found me exactly what I was looking for, for a great price too! I couldn’t be more pleased with my experience. I love my new truck and will recommend Found me exactly what I was looking for, for a great price too! I couldn’t be more pleased with my experience. I love my new truck and will recommend Mark to anyone looking for a GMC/Buick. More
by DW
Employees Worked With
Mark Dohmen
