White Bear Lake Superstore

Horrible Dealership I spent 2 days negotiating a deal and then after we agree to a number and I meet with the finance department they take two days to tell me the financi I spent 2 days negotiating a deal and then after we agree to a number and I meet with the finance department they take two days to tell me the financing I have pre-approved through my bank is a better deal. Which is fine, so I leave messages for everyone in the company up to the GM to see what is going on only to find out 4 hours later that the vehicle sold to someone else. BOB STANSKY is the used car sales man you come to expect in a dishonest world. I wouldn't buy anything from that dealership ever and I recommend everyone to stay away from them. More

The new vehicle sold was altered in such a fashion that it destroyed the gas mileage and is not repairable in another sense. He was not told about it, it is a piece to say the least and now they won't wor it destroyed the gas mileage and is not repairable in another sense. He was not told about it, it is a piece to say the least and now they won't work with him or even talk to him. He calls several times a day. Ready to take legal action. Don't buy there. More

My husband and I purchased a new GMC Terrain from the White Bear Lake Superstore and could not be happier with the vehicle and the service we received. Bob Lund, our salesman, has many years of experienc White Bear Lake Superstore and could not be happier with the vehicle and the service we received. Bob Lund, our salesman, has many years of experience and it showed in his knowledge of the vehicle and his personalized, friendly service. We both felt very comfortable throughout the entire process, including working with John Anderson in finance who explained everything in detail. Vehicles these days have more electronic features, and Bob was extremely knowledgeable with everything on the vehicle, including OnStar, Sirius XM radio, and Bluetooth. In the first two months of ownership, I have found the Terrain to be the best handling SUV I have ever driven. We both strongly recommend OnStar and would not purchase a vehicle in the future without it. Overall, I would highly recommend purchasing a vehicle from The White Bear Lake Superstore. More

We had an absolutely terrific experience with this car dealership. We dealt with Morrie Rubin. Morrie is an extremely knowledgeable and friendly salesman. Our new Buick is AWESOME and we have Morrie to dealership. We dealt with Morrie Rubin. Morrie is an extremely knowledgeable and friendly salesman. Our new Buick is AWESOME and we have Morrie to thank! Great job, Superstore! More

BUYER S BEWARE, I HAD THE MOST HORRIBLE EXPERIENCE AT WHITE BEAR LAKE SUPER , I HAD BOUGHT A CAR FOR 17,000 WITH AN EXTENDED WARRANTY 3,800.00 AN AND WE WERE TOLD THAT THERE CARS ARE CERTIFIED AND GO THR WHITE BEAR LAKE SUPER , I HAD BOUGHT A CAR FOR 17,000 WITH AN EXTENDED WARRANTY 3,800.00 AN AND WE WERE TOLD THAT THERE CARS ARE CERTIFIED AND GO THROUGH AN EXTENSIVE INSPECTION BEFORE THE CARS GO ON THE LOT(THATS A LIE) ALL FOUR TIRES WERE GOING FLAT THERE MECHANIC LOOKED AT A WEEK AFTER WE PURCHASED IT AN TOLD US THE VEHICLE WAS UNSAFE TO DRIVE ONE OF THE TIRES HAD A LEAK ,POWER STEERING FLUID WAS LOW ,BRAKEFLUID WAS LOW ELECTRIC SIDE MIRRORS WERE BROKE AND NEEDS NEW ROTORS AND ALIGNMENT AND THEY SAID THEY WOULD NOT FIX ANYTHING, EVEN WITH THE WARRANTY WE PURCHASED, THIS WENT ON FOR DAYS WITH THE CAR I JUST BOUGHT SITTING IN THERE SHOP , I GOT NO RESULTS UNTIL I FINALLY WENT THERE AGAIN IN PERSON WITH MY WARRANTY IN HAND AND I HAD TO PHYSICALLY SHOW AND READ THEM THE WARRANTY TO GET THEM TO DO ANYTHING SO THEY HAD TO FIX MY UNSAFE TIRES DUE TO MY WARRANTY THEY SAID THEY WOULDNT HONOR AND I AM STILL STUCK WITH ALL KINDS OF ISSUES WITH THE CAR AN THEY BASICALLY SAID IM SOL,,,,,,SAVE YOURSELF THE HEADACHE AND DO NOT SHOP FOR A CAR AT THIS PLACE THERE ARE FAR MORE SUPERIOR CAR LOTS SURROUNDING THAT DUMP UP AN DOWN HWY 61, THE WORST EXPERIENCE BUYING A CAR IN MY LIFE TIME More

Customer Service was great!!! Selection was outstanding! I found a Yukon that I loved. It had everything I wanted but without a DVD for my kids. So they just put one in within 24 hours. They gave me a t I found a Yukon that I loved. It had everything I wanted but without a DVD for my kids. So they just put one in within 24 hours. They gave me a ton for my trade! I would recommend this place. It was clean, professional, no hassle, even financing went great! Lowest rates around! Beat my credit union rate. A+++++++ More

There is only so much room to write so I'll get down to it...they cashed a check when they said they wouldn't multiple times (the check was to hold a vehicle), then they said that it wasn't their policy. it...they cashed a check when they said they wouldn't multiple times (the check was to hold a vehicle), then they said that it wasn't their policy. Then they put the title of the vehicle under her maiden name when they had all of the correct information (not a big deal but a hassle for her to deal with and a dumb mistake). Those were minor but enough to not purchase a vehicle from them, but they happened to have the exact vehicle that she wanted. This is where it got ridiculous....She wanted to finance so they gave her a quote at 6.85% when she has an 830+ credit score.....Then they proceed to tell us that they can't do anything about it and that it really isn't that bad and it has to do more with the vehicle than her credit score (WHAT?!?!?!), when the fact is the dealership runs it up to make a profit. Just to show you how much they were trying to take her for, she ended up with a rate of 4.1% for the same 4 yr rate. WBL GMC quoted her the same rate no matter how many years she wanted to finance, the bank quoted her at 3.6% for a 3 yr loan. That's a 3.25% difference!!! Highway robbery! The finance person she spoke with at the bank was astonished when she told him the rate quoted by the finance department at White Bear Lake GMC. These are very shady people, and I feel for the many people that have unknowingly been swindled by them. More