White Bear Lake Mitsubishi Suzuki

My mom and dad had gone into talk to Tom a few days before I went with them. He was very friendly and very knowledgeable about the cars in the lot. He showed my parents the Suzuki SX4's which were what before I went with them. He was very friendly and very knowledgeable about the cars in the lot. He showed my parents the Suzuki SX4's which were what we were looking for budgetwise as well as what style of car that I wanted. He really had an impact on my parents, and that is why we came back on Saturday and asked for him. Tom right away was friendly and took us over to look at the cars. He was very patient as we (my parents and I) went back and forth about AWD or front wheel and red, black, or silver for a color. I decided on the black SX4 and Tom right away let us test drive it and answered all my parents questions about the car. He even explained the warranty that we still had on it. I felt confident in buying the car because Tom really sold me on it. He made the process extremely easy and comfortable for us. Richard came over and checked on us to see that everything was being taken care of the way that we wanted it done. I was very happy with how friendly everyone was. Once we figured out all the paperwork and payments, we worked with Angela. She was so upbeat and extremely friendly. She knew we were on a time constraint, and she made sure we got the information we needed in the time we had allotted. Tom washed my car and brought us out to the car to wish us luck and send us off. I had never been to a car dealership, but this is one I would definitely go back to. I would also HIGHLY recommend working with Tom. He is so kind, patient, and knowledgeable. I appreciate all that he did for us. My parents are actually planning on purchasing a car in a year or two, and they are going back and going back to Tom. This dealership is extraordinary! I would recommend it to all my friends and family! Thanks again to everyone we worked with! More

Jay was an excellent salesman. This was the first time me and my husband purchased a car together and with a not so good credit rating he showed us the utmost respect. We did not find a car we liked on the l and my husband purchased a car together and with a not so good credit rating he showed us the utmost respect. We did not find a car we liked on the lot so Jay arranged for to bring a car that we were interested in over from a different dealer the very next day. It was beautiful and well taken care of, exactly what we needed for our growing family. Jay went above and beyond getting us into what we needed and taking care of us while we were there. We have had our car for almost four months now and he continues to treat us with the best customer service. As long as he's in the business I will get my cars from Jay. He definately changed my view on car salesmen. I also have to say the whole team at White Bear Mitsubishi was great. More

It is with pleasure I highly recommend White Bear Mitsubishi Suzuki. Richard and Dana were wonderful! They are professional, friendly and their expertise was greatly appreciated. Mitsubishi Suzuki. Richard and Dana were wonderful! They are professional, friendly and their expertise was greatly appreciated. More

I recently had an Evo 8 and was looking to purchase an Evo 10. When I started looking, other dealerships were giving me a hard time since I am a woman. I was told that an Evo is "a lot of car to handle." Evo 10. When I started looking, other dealerships were giving me a hard time since I am a woman. I was told that an Evo is "a lot of car to handle.". I was very upset and not looking forward to this process. My husband and I decided to try Whitebear Mitzubishi and we were very happy with the experience. We started working with Bobby & Richard and they were excellent!! They stayed almost two hours after closing hours to work with us. Both of them listened to me and answered all of my questions. It was very refreshing walking out of a dealership knowing exactly was I was agreeing to. They were able to get me exactly what I wanted and kept me up to date every step of the way!! When I picked up my Evo 10, they took the time to make sure I understood everything and felt comfortable with my car. Whenever I have had questions, they are happy and eager to help. My husband and I have been referring Whitebear Mitzubishi to everyone we know. I highly recommend working with Bobby & Richard if you are looking to purchase a car!! This will be the only dealership we will work with from now on. More

While visiting the 2012 Auto Show we met and talked with the owner of White Bear Mitsubishi/Suzuki. We chatted about the iMev and I was impressed with him so when we began our new car search this dealershi the owner of White Bear Mitsubishi/Suzuki. We chatted about the iMev and I was impressed with him so when we began our new car search this dealership was on our list. As we drove in we met Randy Koppa. He was great and it was apparent he had a love of cars. That night after he heard what we were looking for he showed us a Suzuki SX4 sedan LE. We took a test drive and were very impressed. It was quite an amazing value for the price. We left that night with a new appreciation for Suzuki and really liked Randy. About a month or so later I stopped in again and met with Randy. At this point I wanted to compare pre-owned versus new. Randy showed us several options on the lot and we took a test drive in one of them. As we were leaving Randy mentioned that they have some pre-owned SX4's with zero down and 199/mo. It was very attractive. Then we talked about that option versus purchasing new because Suzuki has 0.0 APR available with zero down. That proved to be the best option for us. When I contacted Randy about purchasing a new vehicle we found the SX4 I had originally test driven had been sold. Randy was able to find the only other SX4 sedan LE MT in the metro area and got it to the dealership for us. Everyone at the dealership was really great to work with. They were very friendly and there was a very relaxed atmosphere. Even as we went through signing the papers there was never any pressure to puchase additional accessories or warranty plans. Things were offered and explained but I never felt they were trying to push anything on me. The Experience was great and the people were great. I had a good time there and Randy was really helpful in my search and eventual purchase of my new vehicle. The SX4 sedan LE is a great little car and really suits what I was looking for! I would highly recommend Randy Koppa and all at White Bear Mitsubishi/Suzuki! More

Our experience with Steve and the rest ot the team at WB Mitsubishi was friendly and cordial from the beginning. We had decided to come to this dealership because of two factors: recent advertising on Comc Mitsubishi was friendly and cordial from the beginning. We had decided to come to this dealership because of two factors: recent advertising on Comcast, and recent exposure to the brand through a rental. Steve met us as we entered the dealership and immediately made our experience comfortable by listening to our wants and needs and staying within our budget. Although the buying experience was long (3 hours) the experience was kept from exceeding our son's tolerances(8 years old) by attentive staff. More

I came in looking for a new SUV after my car unexpectedly died. Tom was super helpful in guiding me through the options White Bear Mitsubishi had to offer, and was hands down the most friendly and helpful of died. Tom was super helpful in guiding me through the options White Bear Mitsubishi had to offer, and was hands down the most friendly and helpful of all the sales people I worked with during my whirlwind car shopping experience. On top of that, he was extremely helpful getting me set up when I came in to pick up my new Outlander Sport, and I have been extremely pleased with my car from the moment I drove it off the lot. More

Had a great experience at WB ZUZ/MITS.After I complicated Had a great experience at WB ZUZ/MITS.After I complicated this process by first talking to Tom "EZEE" Reiter. A few days later I stopped back and wa Had a great experience at WB ZUZ/MITS.After I complicated this process by first talking to Tom "EZEE" Reiter. A few days later I stopped back and was greeted by Dana and he showed me some vehicles. We stepped inside to check on mpg on a suv &-there was Tom-I had his card in my hand as it was my intent to ask for him. Dana immediately deferred to Tom and Tom later agreed to split the business w/Dana(cool). Tom had forgotten what he had done for me the 1st time i was there. It was raining-so I was hoping that,as usual,none of the obnoxious salespeople would brave the inclement weather. So here comes a sleepy looking sales guy-staying dry under his umbrella. He approached me and I promptly told him that I was simply 'kicking tires'. He shocked me by handing me his umbrella and said"go ahead and kick those tires and if you see something you like well enough to want to test drive -come find me!" He handed me his card and said "if you find nothing to your liking-please leave the u mbrella by the curb". 20 minutes later I returned his umbrella to him in the showroom thanked him and left. Long story short; I purchased a 2006 Ridgeline from Tom and am very happy with it. He even stuck several car wash tokens in my truck-he called me 2 days later and askd if I was pleased with the Ridgeline and we talked about family and solved most of the Worlds problems-kinda. Thank you"EZEEY". I really enjoyed talking to Dana,Richard and Angie. Finally--I will reccomend you to anyone looking for a car and a great experience. More

I am pleased with the purchase I made, a burgundy Saturn. I had a Saturn for 4 years, and I know it is a good car. Too bad they no longer make them. My experience with all the staff with whom I worked was no I had a Saturn for 4 years, and I know it is a good car. Too bad they no longer make them. My experience with all the staff with whom I worked was nothing but positive. I have to say this is the best experience I have ever had with an auto dealership. Both Mychal and Dana were very professional and friendly at the same time. I would refer anyone to them. Thank you very much for taking such good care of me. More

I purchased a new 2012 Lancer from this company but I'm regretting doing so due to their shady business tactics. Before I purchased a car they said I could buy-back the trade-in vehicle for the amount they regretting doing so due to their shady business tactics. Before I purchased a car they said I could buy-back the trade-in vehicle for the amount they gave me (plus a $75 dealer fee). I accepted this offer two days later and they lied to me saying that the car was sold. However, the car has not been sold and they are lying to me. The car is still on their website and I had a friend inquire about the car - which they said is still available. The general manager hasn't addressed the lies that Cory (finance guy/internet sales) had given me. You have been warned. More