White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,961 Reviews of White Bear Acura Subaru - Service Center
Awesome, Friendly, Smiles all around! Very Clean & spacious place. Nice to have the complementary drinks & cookies while waiting. They also offered Shuttle service! The work done looked great. Wanted spacious place. Nice to have the complementary drinks & cookies while waiting. They also offered Shuttle service! The work done looked great. Wanted to say the price came in UNDER the quote too. Very happy and you would be too! More
I had a problem with my key fob on my 2007 Acura MDX. I felt the battery was dead and did not want to replace it myself. I did make a couple of trips to this dealer when the remote lock malfunctioned afte felt the battery was dead and did not want to replace it myself. I did make a couple of trips to this dealer when the remote lock malfunctioned after the new battery. They told me up front the time period for the warranty on this key had expired. However, since the vehicle has only 10,000 miles on it, Chris thought it was worth a call to Acura to see if they would do a "courtesy" replacement. Thanks to Chris and Acura, I drove away with a new key fob for no charge (normally $350). There was no confrontation or no hassle. Why wouldn't I be happy? Tom Shelton More
This service center employs personnel who are calm, professional, friendly, organized, on time, and very polite. The facility is clean and professional. They do good work. I have serviced my Subaru the professional, friendly, organized, on time, and very polite. The facility is clean and professional. They do good work. I have serviced my Subaru there, no matter which dealership it was purchased from (I have owned 5 in succession) for many years and do not intend to go anywhere else. More
Worth the 300 mile trip for oil change. Excellant service! The service is always fast and the personel is very friendly. Will be back for the next oil change. service! The service is always fast and the personel is very friendly. Will be back for the next oil change. More
Very friendly and helpful. Job & cost quoted was the job and cost done. Cashier was considerably more friendly (mad a purchase twice) than I have found at other dealerships, in particular a Toyota deal job and cost done. Cashier was considerably more friendly (mad a purchase twice) than I have found at other dealerships, in particular a Toyota dealer. Comfortable and neat waiting area. Cofee and rolls supplied. More
I went into White Bear Acura for warranty repair Electrical issue with keyless handle on driver's side on my 2009 Acura TL. I received very quick service and diagnosis of the issue. The Door Handle Electrical issue with keyless handle on driver's side on my 2009 Acura TL. I received very quick service and diagnosis of the issue. The Door Handle is being ordered and a scheduled repair forth coming. More
I have been going to the Acura Servcie Department for years. All of the service individuals are outstanding. Chris Boehlke, Tom Merritt, Keng Yang, Mychal McKittrick and Ken all give OUTSTANDING Custom years. All of the service individuals are outstanding. Chris Boehlke, Tom Merritt, Keng Yang, Mychal McKittrick and Ken all give OUTSTANDING Customer Service. They are resourceful, helpful - They run a great service center and take care of their clients very well. Highly recommend! More
Outstanding service and follow through make White Bear Acura and Subaru a great place to buy a car. Service is great too and the staff goes out of their way to help and make sure things are done well. The Acura and Subaru a great place to buy a car. Service is great too and the staff goes out of their way to help and make sure things are done well. The staff is fast, efficient, and very helpful. I will return to them when I need service on my car. More
Friendly, efficient, honest. Comfortable waiting room and free beverages and pastry. Everyone is professional and pleasant. Repair is done right the first time. They keep you informed on progress of repair free beverages and pastry. Everyone is professional and pleasant. Repair is done right the first time. They keep you informed on progress of repair and cost. Then while paying the bill, my newly washed car is heated and waiting at the door for me. More
Whenever my car has needed service, White Bear Acura has handled it professionally, with as little "pain" as possible. Recently, I needed to have some maintenance and repairs done to my car. The service dep handled it professionally, with as little "pain" as possible. Recently, I needed to have some maintenance and repairs done to my car. The service department checked me in & I was able to drive off with a loaner within 15 minutes. As Ken, the service manager said, "we want to make your life the least disruptive as possible" How's that for trying to make the dreaded car repair situation "painless"? Any questions I had, Ken patiently answered & explained in further detail. He always kept me in the loop. A comment on the word choice to describe PRICE. Can anyone honestly say that ANY price is "excellent"? I would say that the price was very competitive for dealership. I may have paid a little more than going to some garage, but I NEVER would have had the service & confidence that everything was done right. AND I know that if, by chance something wasn't right after they fixed it, they would take it in again & make it right. My car is driving like a new car....I'm very happy & satisfied. All of the people at White Bear Acura are real pros, from the clean & organized check-in area, to paying the bill in the accounting department. More