White Bear Acura Subaru - Service Center

Dee was very personable, friendly, competent, and got us in and out promptly as he promised.. in and out promptly as he promised.. More

Oil change and tire rotation from closest Subaru dealer where bought our Subaru Outback vehicle. Job done as expected. where bought our Subaru Outback vehicle. Job done as expected. More

Service quality continues to deteriorate. I brought the car in for 48,000 mile service (oil change and tire rotation). The next day, I got a low tire pressure warning. Inspection revealed tha I brought the car in for 48,000 mile service (oil change and tire rotation). The next day, I got a low tire pressure warning. Inspection revealed that pressures were incorrect, indicating they had not been checked. In addition, there was oil around the filter. Subsequent conversations with Donovan and Dee made me believe that this was not unusual. Donovan indicated that they train their employees, and I responded "This isn't training - anyone off the street would have done better." Donovan abruptly said "Don't tell me how to hire my employees!" and hung up. I'm concerned that the employee messes up something serious and harms someone. Adding to that, the inspection revealed that the rear tire condition was "yellow", but it wasn't mentioned by the advisor. At an earlier visit, a marginal battery wasn't mentioned. In each case, we subsequently bought replacements elsewhere. More

Friendly people that know what they’re doing. Love this dealership. I’m glad I bought my car here Love this dealership. I’m glad I bought my car here More

Servicing my car was quick, flexible and respectful. You feel comfortable asking questions and they can usually accommodate. You feel comfortable asking questions and they can usually accommodate. More

Service department provided fast and efficient services; helped getting me touch-up paint to fix scratch we got on our recent trip, and told me how to fix it. All worked out well. Very pleased with our p helped getting me touch-up paint to fix scratch we got on our recent trip, and told me how to fix it. All worked out well. Very pleased with our purchase! More

Shared nicely made video from the service tech,Ronald very professional and thorough explaining work done , service options and current condition of my vehicle. Service advisor Melanie was Friendly and k very professional and thorough explaining work done , service options and current condition of my vehicle. Service advisor Melanie was Friendly and kept in contact throughout. Nice waiting area with nice assortment of refreshments. Thanks!! More

After spending $1721 for service and repairs, I had asked to have the vehicle washed, point, it was not washed. to have the vehicle washed, point, it was not washed. More