White Bear Acura Subaru - Service Center

Super fast time to get appointment. My radio issue was fixed. Loaner car stunk from cigarette smoke My radio issue was fixed. Loaner car stunk from cigarette smoke More

Visit was efficient , quick , informative and kind . This survey wont let me select my make and model which is a subaru outback wilderness This survey wont let me select my make and model which is a subaru outback wilderness More

Excellent customer service in both the Service and Sales Departments. Luke and David were excellent. Departments. Luke and David were excellent. More

They did what needed to be done in a timely and professional manner. Thank you. professional manner. Thank you. More

Dee was very personable, friendly, competent, and got us in and out promptly as he promised.. in and out promptly as he promised.. More

Oil change and tire rotation from closest Subaru dealer where bought our Subaru Outback vehicle. Job done as expected. where bought our Subaru Outback vehicle. Job done as expected. More

Service quality continues to deteriorate. I brought the car in for 48,000 mile service (oil change and tire rotation). The next day, I got a low tire pressure warning. Inspection revealed tha I brought the car in for 48,000 mile service (oil change and tire rotation). The next day, I got a low tire pressure warning. Inspection revealed that pressures were incorrect, indicating they had not been checked. In addition, there was oil around the filter. Subsequent conversations with Donovan and Dee made me believe that this was not unusual. Donovan indicated that they train their employees, and I responded "This isn't training - anyone off the street would have done better." Donovan abruptly said "Don't tell me how to hire my employees!" and hung up. I'm concerned that the employee messes up something serious and harms someone. Adding to that, the inspection revealed that the rear tire condition was "yellow", but it wasn't mentioned by the advisor. At an earlier visit, a marginal battery wasn't mentioned. In each case, we subsequently bought replacements elsewhere. More

Friendly people that know what they’re doing. Love this dealership. I’m glad I bought my car here Love this dealership. I’m glad I bought my car here More