White Bear Acura Subaru

We purchased a 2011 Forester from Sam and Jason. While we originally had some miscommunications about what was included and what was not included on the vehicle, I was very impressed with the way that Sam we originally had some miscommunications about what was included and what was not included on the vehicle, I was very impressed with the way that Sam handled the situation and strived to make us happy. I would recommend this dealer. More

Friendly, efficient, honest. Comfortable waiting room and free beverages and pastry. Everyone is professional and pleasant. Repair is done right the first time. They keep you informed on progress of repair free beverages and pastry. Everyone is professional and pleasant. Repair is done right the first time. They keep you informed on progress of repair and cost. Then while paying the bill, my newly washed car is heated and waiting at the door for me. More

Whenever my car has needed service, White Bear Acura has handled it professionally, with as little "pain" as possible. Recently, I needed to have some maintenance and repairs done to my car. The service dep handled it professionally, with as little "pain" as possible. Recently, I needed to have some maintenance and repairs done to my car. The service department checked me in & I was able to drive off with a loaner within 15 minutes. As Ken, the service manager said, "we want to make your life the least disruptive as possible" How's that for trying to make the dreaded car repair situation "painless"? Any questions I had, Ken patiently answered & explained in further detail. He always kept me in the loop. A comment on the word choice to describe PRICE. Can anyone honestly say that ANY price is "excellent"? I would say that the price was very competitive for dealership. I may have paid a little more than going to some garage, but I NEVER would have had the service & confidence that everything was done right. AND I know that if, by chance something wasn't right after they fixed it, they would take it in again & make it right. My car is driving like a new car....I'm very happy & satisfied. All of the people at White Bear Acura are real pros, from the clean & organized check-in area, to paying the bill in the accounting department. More

This is the second Acura I purchased from WB Acura/Subaru. I actually enjoyed the buying process. Everything was handled in a straight forward manner, i.e. no "games" were played. They are very Acura/Subaru. I actually enjoyed the buying process. Everything was handled in a straight forward manner, i.e. no "games" were played. They are very good to work with and have a thorough knowledge of all their vehicles features. More

This is my third Subaru (2011) and I have had all of them-('05 & '08) serviced exclusively at WBS and never had a problem with service or quality of work. They are quick to explain any problems they ma them-('05 & '08) serviced exclusively at WBS and never had a problem with service or quality of work. They are quick to explain any problems they may have encountered and what might need attention. The waiting area is great, and I especially like the Starbucks Coffee and pastry which is always available. The wide screen TV and ample newspapers also make the time fly by- It is also nice to have the car washed and parked right outside the door when the work is completed. It is a pleasure to have my car serviced at WB Subaru-they are efficient, courteous and I will continue using them into the future. More

Every time I visit this dealership I've had a great experience. They are friendly and efficient and everything you would hope to find when someone works on your car. They definitely understand that peo experience. They are friendly and efficient and everything you would hope to find when someone works on your car. They definitely understand that people's time is limited and do a great job of getting customers on their way. Thanks, White Bear Acura! More

When I called to set up the appt. I asked how much a 30,000 mile service would cost I was told it would be $380.00. Opon dropping the car off for the service we were told the service would cost over $52 30,000 mile service would cost I was told it would be $380.00. Opon dropping the car off for the service we were told the service would cost over $525.00!! Then there were additional charges incurred whithout any authorization by us for those charges! A phone call would have been appreciated, but no attempt was made. In the future we will be taking our Suberu elsewhere. More

My experience at the White Bear Subaru was like none other. They were the BEST dealership I have ever worked with. Matt my sales person was amazing and Sam his boss was incredible. I would recommend to other. They were the BEST dealership I have ever worked with. Matt my sales person was amazing and Sam his boss was incredible. I would recommend to anyone looking for a Subaru to go to White Bear Subaru. I spoke to just about every Subaru dealer in the Metro area and they were the only ones who actually worked with me. The other dealers that I went to were just interested in selling the car. Matt and Sam were looking to have a customer for life. They truly took the time to help me and in no way pressured me into buying a car from them. Subaru lovers... White Bear Subaru is the the place to buy!! More

The service was great for identifying/repairing a slow tire leak. This problem had been bothering me for a few months. Previously I took my Forester to a different Subaru dealer in the twin cities area, b tire leak. This problem had been bothering me for a few months. Previously I took my Forester to a different Subaru dealer in the twin cities area, but they did not find/fix the problem. White bear Subaru did a great job on finding the problem and fixing it. More

All of the sales staff at White Bear Suburu were very friendly and accomodating. I was able to test drive the vehicle without the sales person in it which most of the other dealerships I had visited wou friendly and accomodating. I was able to test drive the vehicle without the sales person in it which most of the other dealerships I had visited wouldn't allow me to do. This one fact alone made a huge difference in my buying experience. They did not pressure me at all into buying a vehicle. The entire sale was comfortable for me. More