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Whitaker Buick GMC - Service Center

Forest Lake, MN

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14 Reviews

14 Reviews of Whitaker Buick GMC - Service Center

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January 30, 2016

"The Best" Whitaker has been taking care of our Saturn for over three years. The entire staff from service writers to mechanics to salespeople to receptionists, More

by ustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everybody there
February 18, 2014

Took in our 2010 Buick LaCrosse for "Service Rear Axle" indicator light. Was low clutch fluid. They added half quart of fluid and charged us $320. More

by mjufrontiernetnet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony
Feb 18, 2014 -

mjufrontiernetnet responded

FOLLOW UP: Whitaker was (VERY) quick to respond to my review. The did take some time to explain the process of trouble-shooting. They gave an additional 10% discount so total ended up being $285. They were working from same TSB I had found on-line (TSB PI-0703-B). I am still troubled why any work on sealed clutch assembly would not be covered under the powertrain warranty -- but apparently it was not.

November 23, 2011

Chris Novak was superior in working with me to find a solution to my need for good & safe transportation. I would highly recommend Chris & Whitaker Buick to my family & friends. Thank you! More

by Dorothy Mae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Novak
April 08, 2011

Taking my Buick in for warranty work and was amazed at the way I was treated and my problem was dealt with. I would have no problem recommending this dealership to anyone. They listened to my problem an More

by Jonesde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Jorgenson
2