Wheelers Chevrolet Buick GMC of Wisconsin Rapids
Wisconsin Rapids, WI
Filter Reviews by Keyword
By Type
Showing 91 reviews
Good service, fair price, friendly staff Had my Impala in for oil, tire rotation, and a multipoint inspection, because I recently purchased it from a non-GM organization. I also needed some r Had my Impala in for oil, tire rotation, and a multipoint inspection, because I recently purchased it from a non-GM organization. I also needed some remote fobs programmed. The staff was upfront about all prices, including the filters that needed changing. I appreciate that. I will be bringing my car back for future maintenance work. More
WONDERFUL EXPERIENCE!!! I have bought many vehicles in my life, and I can honestly say this had been the best experience ever! Caroline Decker has worked with me for over a I have bought many vehicles in my life, and I can honestly say this had been the best experience ever! Caroline Decker has worked with me for over a year now. She's kept in contact with me, without feeling pressured. She found me the right vehicle, right price, and she knows her vehicles! She asked about my needs, what I'd be using the vehicle for, and found the one to suit me, my family, and budget! Tbe process with Steve, doing the paperwork, went extremely well. He addressed all my questions in a friendly, professional manner. I'd recommend Wheelers to anyone who is vehicle shopping, hands down!!! More
Quick and Painless Took my truck in for a standard oil change and inspection. I was in and out within 30 minutes. Staff was friendly and the service was excellent. Took my truck in for a standard oil change and inspection. I was in and out within 30 minutes. Staff was friendly and the service was excellent. More
Fast and courteous! Great experience! We worked with Caroline which started just as an appointment for a test drive of a vehicle we saw during non business hours. She was very informative, We worked with Caroline which started just as an appointment for a test drive of a vehicle we saw during non business hours. She was very informative, outgoing, and fun! This was our first big purchase as far as a newer vehicle and she took her time to make sure we were signed up for our OnStar service correctly as well as showed us all the bells and whistles thoroughly. There was also an issue with moisture being in one of the taillights, when brought to Scott's attention, without any doubt promised they would replace it as he understood how this was a new to us vehicle and wanted everything to be right. They were both very personable; would definitely work with them again by going to Wheelers in WR! Thank you Caroline and Scott! More
Quick and Painless I don't live in Wisconsin Rapids, so when my car was totaled (also purchased through Caroline), I was dreading having to deal with trying to find a ne I don't live in Wisconsin Rapids, so when my car was totaled (also purchased through Caroline), I was dreading having to deal with trying to find a new car. It took almost two weeks before I had a rental available to me. Luckily, Caroline had our information and was able to handle almost everything through text, email, and fax. Dealing with insurance companies, physical therapy, work, and family was stressful during this time. But at least getting a new car was easy thanks to Caroline! More
a good experiance Caroline was the ideal agent, she answered all my questions and explained everything about the cars I was interested in and accommodated me in every Caroline was the ideal agent, she answered all my questions and explained everything about the cars I was interested in and accommodated me in every way. I could not ask for more. After the sale she was a great help to me. More
Wonderful experience. CAROLINE was wonderful, she went above and beyond to make this happen for us. She was very kind and always with a smile! If we ever decide to shop aga CAROLINE was wonderful, she went above and beyond to make this happen for us. She was very kind and always with a smile! If we ever decide to shop again, she will definitely the girl I will be looking for!!! More
Customer Satisfation through Exceptional Service I happened to come across a vehicle that I was very interested in through Wheelers. My work schedule made it very difficult to find a time within the I happened to come across a vehicle that I was very interested in through Wheelers. My work schedule made it very difficult to find a time within their business hours to come test drive the vehicle. Caroline went above and beyond with accommodating both mine and my husband's schedule. Additionally, the business manager also made accommodations to allow for my husband and I to complete the financing paperwork without having to take time off of work. I never felt rushed when asking questions, discussing trade in, or negotiating prices. Staff offered to stay late to accommodate our schedules. The entire buying process took only 2 days and both Scott and Caroline answered every question and concern that came up. Caroline was very quick to respond to my emails and calls. No details were overlooked especially when talking with me about all of the features and options that the vehicle offered. She has checked in with me on several occasions since purchasing the vehicle to make sure everything was going well. About a week after purchasing my vehicle, I had a service light come on. They were able to fit me in basically anytime I could make work to assess and repair the issue. The service tech (gentleman at counter) assisted me with several questions I had about my vehicle and was more than willing to assist me. I cannot express my appreciation for the amazing service that Caroline, Scott, Courtney (scheduling for service), and the service team for taking the time to make sure the customer is genuinely happy and satisfied through the entire buying process. I will absolutely be back again! More
top rated - friendly - easy to work with I have nothing but raves with Caroline Decker. I came in for 1 vehicle and didn't have and said there was one at another dearlership. They did a 100 I have nothing but raves with Caroline Decker. I came in for 1 vehicle and didn't have and said there was one at another dearlership. They did a 100% inspection and were very patient while I obtained financing. Was approved with a bank twice and could not get because the other party was out of state. I obtained financing at a local bank, car was ready and waiting when I made appointment. Caroline went over all the bells and whistle as my old vehicle had nothing. I would recommend Wheelers, Caroline and staff to anyone. TOP Caroline went above and beyond that of a sales person. Thanks so much to the Wheeler staff. Made my purchase experience easy.. More
Fantastic salesperson. I have been buying cars from Caroline Decker for 10 yrs. When she left a dealership, I changed the kind of car I normally buy, just to stay with her. I have been buying cars from Caroline Decker for 10 yrs. When she left a dealership, I changed the kind of car I normally buy, just to stay with her. She has always treated me fairly & so willing to go above the call of duty, to help me. More