Wetzel Chevrolet

I had great service with no issues from new tires on my 2021 to purchasing a new 2024 silverado . Jordan did a fantastic job getting me into the new truck 2021 to purchasing a new 2024 silverado . Jordan did a fantastic job getting me into the new truck More

Always pleased with service. Friendly, courteous and seem to enjoy the work they do. We are satisfied. Friendly, courteous and seem to enjoy the work they do. We are satisfied. More

Everyone here is courteous and always willing to stop what they are doing to help the customers out! what they are doing to help the customers out! More

Service good. Negative side-.My dealer in Madison Indiana went out of way to find any & all applicable coupons or deals to lower costs. Negative side-.My dealer in Madison Indiana went out of way to find any & all applicable coupons or deals to lower costs. More

Horrible place! They don't care about customers at all! Our car broke down and was towed to this dealership per our insurance request. We were told it would be "a They don't care about customers at all! Our car broke down and was towed to this dealership per our insurance request. We were told it would be "a week or 2" before they could even look at it. Then we were told it would be $110.00 for them to do "a quick look" when they are finally able to get it in. We are from out of state...they knew this but never offered any help or even one ounce of sympathy. They had a "we don't care" attitude. I would never recommend this place to anyone...even my worst enemy. More

Great deal on a hard to find 2021 pickup truck. Very fair on trade in price. Great people to deal with in sales and service. on trade in price. Great people to deal with in sales and service. More

the staff is super friendly and the service manager is amazing. service departement is great. would highly recommend for service. great great great great great amazing. service departement is great. would highly recommend for service. great great great great great More

Wetzel has always treated us good and I will continue to do business here. It's nice to have a local dealer you trust with a level of service that goes above and beyond. do business here. It's nice to have a local dealer you trust with a level of service that goes above and beyond. More

Lindsay Collins did a good job on presentation and The follow up after the purchase if there were any questions or problems with the Chevy Colorado follow up after the purchase if there were any questions or problems with the Chevy Colorado More

Our salesman was mainly focused on getting the paperwork signed and getting us out the door. Once we agreed on a deal the salesman was unable to explain most of the vehicle options that we had questions abo signed and getting us out the door. Once we agreed on a deal the salesman was unable to explain most of the vehicle options that we had questions about. We are GM employees that know most of the vehicle features but since this is our first convertible we had questions that took a while to get answered. He did explain the Safety Brake feature that turns out was never installed even though the supplemental price sheet indicated it was on the vehicle. The only follow up was an email requesting that we fill out the survey as completely satisfied. Once we got home we found extra parts in the trunk. Our salesman told us that some people didn’t want these installed. Had these been explained at the dealership we would have asked them to install them before leaving. Instead, I had to spend an hour laying on my garage floor to put them on. The general manager was friendly and talkative when we arrived. After driving our trade he only pointed out the negative aspects and was unwilling to come up on trade price. He did come up a little and two days later our trade was listed on the website at $5,400+ more than we were given. I know you are in business to make money but this seemed a little off balance Once the deal was completed the manager never spoke to us or thanked us for our business . The finance guy was excellent and was very good at his job. He explained all of the papers we signed and was very thorough. Overall we are happy with the car but not the experience of our dealings with Wetzel Chevrolet. More