Westway Ford

“Fake Promises, Shady Managers, and a Wasted Day – Avoid Westway Ford” Let me save you some time and frustration: this dealership is one giant scam in disguise. I came in with a 720 credit score, clea Westway Ford” Let me save you some time and frustration: this dealership is one giant scam in disguise. I came in with a 720 credit score, clear goals, and ready to make a serious purchase. I was told I qualified for Ford Motor Credit’s 5.9% APR special, and that the numbers and terms were looking great. Everything sounded good — like I was going to be taken care of. They made it sound like they had it all lined up. Lies. The second I arrived, they flipped the entire script. They made me test drive the truck before even showing me any terms, then hit me with a 14.5% APR, like I wouldn’t notice the bait-and-switch. I asked for transparency and respect — what I got was dishonesty, games, and a team that clearly wasn’t ready. Let’s talk about the management: unprofessional, unprepared, and full of excuses. These people will act helpful, but behind the smiles is a crew that doesn’t respect your time or intelligence. They’re not here to help — they’re here to squeeze you for as much as they can. It felt like I was surrounded by people who ain’t about anything real — just weak tactics and fake hustle. Total lack of integrity. If you’re expecting professionalism or straight answers, this is not the place. They wasted my time. They weren’t ready. And they don’t deserve the business. Westway Ford is all smoke and mirrors — run while you can. More

Westway Ford Is a Predatory, Unprepared, Misleading Mess — Stay Far Away Westway Ford isn’t just unprofessional — it’s financially dangerous. I came in with a 720+ credit score, verified income, and clea — Stay Far Away Westway Ford isn’t just unprofessional — it’s financially dangerous. I came in with a 720+ credit score, verified income, and clear expectations based on their own advertised Ford Motor Credit offer: 5.9% APR, $0 down, around $550/month for 72 months. Before I arrived, I was told over the phone that: • I was pre-approved • Lending was lined up • The deal was ready to go • All I had to do was come in, sign papers, and pick up the truck That couldn’t have been further from the truth. As soon as I got there, it was clear they weren’t ready for anything. They had me test drive the truck before ever showing me the financing terms, then made me sit around while they restarted the entire application process. After being told the deal was good to go, they turned around and gave me the worst deal I’ve ever seen: • $5,000 down • $850/month • 14.58% APR That’s not just a bad deal — that’s predatory. I’m not a high-risk buyer. I’ve already financed a car successfully and built solid credit. This was a blatant attempt to trap me in an overpriced loan that would’ve set me up for failure. Let’s talk about time: I was supposed to be there no more than 20–30 minutes, just to sign and drive. Instead, I was in there for over an hour, waiting while they scrambled to put together a deal they had already claimed was ready. That’s time I’ll never get back — and it cost me more than just patience. It cost me trust. Time is money, and they wasted both. If I hadn’t known better, I might have fallen for it. But what about someone’s mom, grandpa, or first-time buyer walking in alone? They could’ve easily been financially ruined by this kind of treatment. The staff wasn’t just disorganized — they were deceptive. And the management? Completely checked out. This isn’t a training issue. It’s a culture issue, and it starts from the top. Westway Ford needs new leadership. Immediately. To anyone thinking about buying here — don’t. This place is a masterclass in bait-and-switch, and they don’t deserve a single penny of your business. This is not a dealership — it’s a trap. More

Si piensan comprar una troca aquí recomiendo NO HACERLO, yo he comprado más de 7 camionetas junto con mi familia y el servicio al cliente cada vez es peor. Hace 3 meses compré 1 jeep Gladiador y le hicieron yo he comprado más de 7 camionetas junto con mi familia y el servicio al cliente cada vez es peor. Hace 3 meses compré 1 jeep Gladiador y le hicieron daños en el bumper de enfrente haciéndole agujeros con un desarmador y no se quieren hacer responsables de repararlo, también recomendé a mi papá para que comprara una camioneta de más de $50 mil dólares y el vendedor Jordan prometió llantas nuevas y nunca quisieron cambiarlas. y nunca me dieron mi cheque referencia tampoco!! Ahora nadie se comunica conmigo y nadie sabe que van a hacer para ayudarme. Les recomiendo que busquen otro dealership. If you're thinking of buying a truck here, I recommend NOT DOING IT. I've bought more than 7 trucks with my family, and the customer service keeps getting worse. Three months ago I bought my Jeep Gladiator and they damaged the front bumper by making holes in it with a screwdriver, and they won't take responsibility for repairing it. I also recommended my dad buy a truck that goes over 60K!!! , and the salesman, Jordan, promised new tires, but they never wanted to change them. And they never gave me my reference check either! Now, no one contacts me, and no one knows what they're going to do to help me. I recommend you find another dealership. More

Gilbert and Jorge were incredible! Super transparent, always available for communication and made my car buying experience less stressful. Super transparent, always available for communication and made my car buying experience less stressful. More

Don’t even consider it, nearly 15% of the price of their vehicles are hidden dealer adds that you don’t find out about until you’re in the showroom. Even if you’re lucky enough to walk out of there, the inc vehicles are hidden dealer adds that you don’t find out about until you’re in the showroom. Even if you’re lucky enough to walk out of there, the incessant calls, texts and emails last for weeks and no amount of refusal can get it to stop. Buy a ford from any other dealership in the country because they can’t be any worse than Westway. More

Waste of time and will lie to get you in there. I wouldn't recommend. I wouldn't recommend. More

Very easy to work with and did great job from start to finish with the whole process Spent approximately 2 hours from start to stepping into my new truck finish with the whole process Spent approximately 2 hours from start to stepping into my new truck More

Angel who sold car and Jorge helped with finance we’re awesome and made process so simple. Enjoyed experience.!!! awesome and made process so simple. Enjoyed experience.!!! More

B the (internet manager) was patient as we made the decision to purchase a new Bronco Wildtrak. He listened to all our concerns. Next Jorge was great in finance! Lastly Cynthia was awesome getting our decision to purchase a new Bronco Wildtrak. He listened to all our concerns. Next Jorge was great in finance! Lastly Cynthia was awesome getting our new Bronco setup before we departed the dealership. Thanks to the great straight forward experience Westway Ford. More

This company will be fast to see you a vehicle. But once you drive it off they don’t care. I’ve had nothing but issues with this dealership and vehicle. I bought a 2020 F150 with 75k miles. Sales p But once you drive it off they don’t care. I’ve had nothing but issues with this dealership and vehicle. I bought a 2020 F150 with 75k miles. Sales person told me when I noticed a missing locking cover and he gave me one that didn’t match said “You bought a used truck”. It took a month of fighting with them to fix the wheel barring that needed replacing and I had to “pocket” at the location for them to fix it at their cost. I also have a water leak from the A/C evaporator that needs replaced that I mention d to the sales guy Jared but he is no longer there. Will a used cars manager said he got it fixed with adding a 90 degree drain tube. I’ve driven my truck 2 times since and noticed it was still leaking. Now they say I have to pay. The owner nor the GM will call me back. I’ve been asking for 2 months to call. Even my mechanic I normally go to said that my part shouldn’t have gone out already. WEATWAY FORD IS A JOKE! More