Westside Lexus

Service Andrew did a good job getting me and out, which is important considering my schedule! When the service was going to take longer than expected he was a Andrew did a good job getting me and out, which is important considering my schedule! When the service was going to take longer than expected he was able to get me a loaner which was important because it was my first week back from vacation. More

1st Class Service For Over 12 Years Fred has been our service consultant for the past 12 years and he has always given my wife and I awesome first class service. With a simple phone call Fred has been our service consultant for the past 12 years and he has always given my wife and I awesome first class service. With a simple phone call or an email, Fred has always been there to help us with an extremely friendly disposition. More

15k Mile Service Waited for my car while 15k mile service was performed. Pleasant surroundings, friendly employees and work was completed in short time. No charges f Waited for my car while 15k mile service was performed. Pleasant surroundings, friendly employees and work was completed in short time. No charges for this maintenance period and included a car wash which was much needed, thanks. Only drawback is the driving distance from my home to the dealership. More

Great Service I made my appointment to have my car serviced and I was in and out within 45 minutes. They washed my car each time I take my car in for service. I made my appointment to have my car serviced and I was in and out within 45 minutes. They washed my car each time I take my car in for service. More

Speedy service Appreciate Jeff Margolis making an appointment for me to rekey my car keys on theft of my purse. Thanks to Charles Perkins, the service consultant fo Appreciate Jeff Margolis making an appointment for me to rekey my car keys on theft of my purse. Thanks to Charles Perkins, the service consultant for taking good care of me. Able to have everything done in an hour!!! More

Purchase of automobile I was in the final months of an lease agreement and decided to purchase the automobile. My sales representative, Mary Margaret McGowan, who has helpe I was in the final months of an lease agreement and decided to purchase the automobile. My sales representative, Mary Margaret McGowan, who has helped with my all of my automobile needs for the past 20 years, made the process effortless and I appreciate that very much. More

Service - 1550,000 miles Check in was efficient and the service conducted was finished in a timely manner. Everyone was polite and I have consistently had great service at th Check in was efficient and the service conducted was finished in a timely manner. Everyone was polite and I have consistently had great service at this dealership. More

Last minute service department drop-0ff Andrew Tran always provides great service. Leaving work late in the day on Monday, my vehicle barely started and I did not want to chance taking it h Andrew Tran always provides great service. Leaving work late in the day on Monday, my vehicle barely started and I did not want to chance taking it home and waiting until the next day, so I went to Westside Lexus to drop it off to be serviced around 6:00p.m. Andrew was still there when I pulled in and explained the battery may need to be replaced. He was patient, took all the information down and made sure all was input and I had been taken care of. He contacted me the next day and told me they had checked all the systems and it was simply a battery issue and they had replaced it and pro-rated the remaining life I had on the existing battery. Excellent service and service department and great communication. More

Excellent service consistently- extremely friendly people Excellent service- extremely pleasant and nice service employees- efficient and considerate - very helpful- very timely- very informative - I have alw Excellent service- extremely pleasant and nice service employees- efficient and considerate - very helpful- very timely- very informative - I have always had a wonderful experience with west side lexus More

Excellent experience! My wife and I had a great experience purchasing a car and the years of dedicated excellence when it comes to service after the purchase! My wife and I had a great experience purchasing a car and the years of dedicated excellence when it comes to service after the purchase! More