Westshore Honda - Service Center

Service department I bought a car from Kuhn, it had ac problems . I took the car there to be fixed and it has been terrible . It took 2 days to pick the car up then when I bought a car from Kuhn, it had ac problems . I took the car there to be fixed and it has been terrible . It took 2 days to pick the car up then when I go to get it , the ac still did not work properly. So we had to leave it again. Now the car has cold water dripping soaking the driver side floor. This problem was not happening until it went into Kuhn service department. And they broke an ac panel. And every time I call to see if the panel has come in no one knows anything., and they switch you to different departments. The roof of the car had black hand prints all over. For a dealership I have to say they suck. And they should have better customer service for the customers More

A pleasant, painless, professional experience Though I went to Kuhn on July 4th only for service on my 2010 Accord, 5 hours later I drove away in a brand-new leased 2014 Accord. I had one more yea Though I went to Kuhn on July 4th only for service on my 2010 Accord, 5 hours later I drove away in a brand-new leased 2014 Accord. I had one more year to pay on my 2010 Accord, and was looking forward to removing that item from my budget and driving the 2010 for several years without the payment (perhaps the rest of my life - I'm 71)! I had never leased a vehicle before, but after Will Diamond patiently explained the process and benefits of leasing, answered all of my questions, and was able to procure for me a decent monthly payment through the sales manager (Jason?), I decided to close the deal. I would recommend Kuhn Honda to my family and friends, and especially Will Diamond, who conducts the sales process in a professional and thorough manner. I had purchased my 2010 Accord from Will also. However, I was not totally happy with the Finance Department. On the day of purchase I signed many papers and thought I understood everything, though this was my first lease and everything was different that my previous purchase experiences. I probably failed to ask some pertinent questions. The next day, after reviewing the paperwork, I did have a couple of questions, and when speaking with the same person in Finance, was treated with some impatience and, it seemed, the attitude that I was a bit foolish for not remembering and/or understanding what I had been told. My specific question about the way the Lease Agreement was written was not explained to my satisfaction. The verbiage seemed unclear. More

SUN ROOF GLASS EXPLODED OUT WHILE DRIVING (WAS NOT OPEN) DEALRSHIP VERY ACCOMODATING ON OFFERING, WHAT THEY CALLED A "GOODWILL GESTURE" TO REPLACE THE SUNROOF GLASS ON A 2014 CRV, THAT JUST EXPLODED OUT WHIL DEALRSHIP VERY ACCOMODATING ON OFFERING, WHAT THEY CALLED A "GOODWILL GESTURE" TO REPLACE THE SUNROOF GLASS ON A 2014 CRV, THAT JUST EXPLODED OUT WHILE DRIVING VEHICLE. INTERIOR SLIDER WAS CLOSED, AS WAS THE SUNROOF. SOUNDED LIKE AN EXPLOSION INSIDE OF MY CAR. FORTUNATELY NO GLASS WAS INSIDE CAR. TOOK CAR TO KUHN HONDA. JOB WAS COMPLETED QUICKLY. SUNROOM GLASS EXPLODED. TOOK TO KUHN AND IT WAS REPLACED. DID NOT GO TO USE THE SUNROOF FOR ANOTHER DAY. THE DAY AFTER IT WAS REPLACED. HOWEVER WHEN I OPENED THE INSIDE SLIDER, ALL I HEARD WAS GLASS. GLASS WAS STILL ALL INSIDE THE ROOF SOMEPLACE. I CALLED THE SERVICE ADVISOR AND LEFT HIM A MESSAGE. WHICH HE NEVER RETURNED. THE FRUSTRATING PART OF THIS IS THAT I HAVE TO AGAIN TAKE TIME OFF OF WORK TO GO GET THIS FIXED. I THEN NOTICED THAT THE HEADLINER COMPLETELY SURROUNDING THE INSIDE SLIDER IS JUST BLACK. NO CONSIDERATION AT ALL FOR THE MESS THAT WAS LEFT OF MY CAR. IF THEY DON'T ALREADY, THEY SHOULD HAVE A SECOND PERSON SIGN OFF ON THE WORK. ESPECIALLY IN A SITUATION WHERE YOU HAD GLASS EXPLODE. VERY DISAPPOINTTED THIS TIME WITH THIS EXPERIENCE WITH THE SERVICE DEPARTMENT AT KUHN HONDA. More

Kuhn Honda Sales & Service When a truck destroyed my old car in 2012, Will Diamond and the others at Kuhn Honda enabled me to get a new Civic at a great price with terms I could When a truck destroyed my old car in 2012, Will Diamond and the others at Kuhn Honda enabled me to get a new Civic at a great price with terms I could easily afford in spite of my bad credit. Since then I have driven over 47,800 miles with no problems. When I take my car in for service, the service personnel are always friendly, check my car thoroughly for any problems, inform me completely about what needs to be done, and do it at a reasonable price. I have been buying cars and having them serviced since 1965. I have lived all over the country and have had extensive experience with car "sales & service." Will Diamond and Kuhn Honda are the "gold standard" by which all others must be judged. George Whiting St Petersburg, FL email: gcwcpa@yahoo.com More