Westshore Honda - Service Center

Tony Looney I have been working with Tony Looney for almost 30 years. He is the best service advisor I have ever used. Along with my children, we have had probabl I have been working with Tony Looney for almost 30 years. He is the best service advisor I have ever used. Along with my children, we have had probably 20 Honda vehicles over that period of time. Because of the customer service he has always provided is why we keep coming back. More

Review I did not have a service issue but a different matter. I came on May 3, 2018 and was taken by Pete. He offered the resolution and I followed up again I did not have a service issue but a different matter. I came on May 3, 2018 and was taken by Pete. He offered the resolution and I followed up again and it was resolved. Thank you More

Great customer service! I’m loyal to Honda service because I know I’ll be taken care of, I’m always greeted with a nice smile & they are happy to answer any questions I may h I’m loyal to Honda service because I know I’ll be taken care of, I’m always greeted with a nice smile & they are happy to answer any questions I may have about the services my car needs. I appreciate the comfortable environment while I wait & the staff is quick to smile & address any concern I have. More

6month check up I bring the car for two check ups a year. This was my first visit for this year. My car was purchased from Kuhn and been serviced since that time. I h I bring the car for two check ups a year. This was my first visit for this year. My car was purchased from Kuhn and been serviced since that time. I have always been pleased. More

First Service From appointment to day of service, everything was easy and efficient. First service took about 40 minutes and included a car wash. Dealership i From appointment to day of service, everything was easy and efficient. First service took about 40 minutes and included a car wash. Dealership is very clean, including the bathroom . More

Problem solved What could have been a bad experience turnes out to be a successful day at the dealership. I purchased my 2017 civic from another dealer with the main What could have been a bad experience turnes out to be a successful day at the dealership. I purchased my 2017 civic from another dealer with the maint. service contract which was not the one Kuhn uses. But after a call to the service contract company the service advisor was able to get an approval for the service to my car with me having to pay anything out of pocket. I will continue to get my car serviced here thanks to Mr. Looney - i hope i spelled it right cause that's the name that i saw at his desk. Good customer service! More

Complimentary Car was and Vacuum Every time I get complimentary service on my leased vehicle and turn the slip in it says “complimentary car wash and vacuum”. I have never ever receiv Every time I get complimentary service on my leased vehicle and turn the slip in it says “complimentary car wash and vacuum”. I have never ever received my car back vacuumed or washed. That is my only complaint! Tony is also an awesome service rep. Always takes care of me...it’s the actual service techs who do not complete this task. More

Recall Excellent experience, just because my car have a recall it get fixed really fast, less than 2 hour, fast service great experience, nice people.. Excellent experience, just because my car have a recall it get fixed really fast, less than 2 hour, fast service great experience, nice people... great!! More

Horton-Reed survey Excellent service from the service department for my first oil change. Friendly staff and comfortable dealership. Overall it was a great experience wi Excellent service from the service department for my first oil change. Friendly staff and comfortable dealership. Overall it was a great experience with the entire staff. More

Check tire and battery Mike was great as always. Not related to him, but I had the vehicle inspected at the dealership 6 days prior and all of the sudden my battery was dyi Mike was great as always. Not related to him, but I had the vehicle inspected at the dealership 6 days prior and all of the sudden my battery was dying and front left tire was very low. Makes me wonder how thorough the inspection was... More