Westshore Honda - Service Center

Not the starter-it’s the fuel pump Seth and I thought the problem was the starter but they found out it was the fuel pump. I appreciate the expert care and honesty. Seth and I thought the problem was the starter but they found out it was the fuel pump. I appreciate the expert care and honesty. More

Did not honor oil change. When I bought my new Civic there they gave me 3 free oil changes, now when I went over for my first one they told me they could not honor them becaus When I bought my new Civic there they gave me 3 free oil changes, now when I went over for my first one they told me they could not honor them because they had changed their name. I always trade every 2 years, now I WILL change dealer. Real classy place. More

Exceptional A/C Service I came to the service center on a Saturday without an appointment. I was in & out within 2 hours! Not only that, but the service representative work I came to the service center on a Saturday without an appointment. I was in & out within 2 hours! Not only that, but the service representative worked with me to lower the repair costs almost $100. She worked with a manager to come under my budget & communicated everything very clearly to me. More

Thumbs up! WestShore Honda was an absolute breath of fresh air. Their processes and implementation to get things done in a timely manner, correctly, was excellen WestShore Honda was an absolute breath of fresh air. Their processes and implementation to get things done in a timely manner, correctly, was excellent. Had a slow leak in my tire and needed to have it replaced. Charles Beck, "Chuck" and his team had my vehicle taken care of quickly and accurately. The whole team was welcoming and made sure I was taken care of through the entire experience. Absolutely would recommend this dealership and the fantastic customer/maintenance service. Great job. I will never go back to Brandon Honda again. Keep up the great work. Employees Dealt with: Charles Beck and Service Crew More

Service was great but Customer Service could be better. Went in for Alignment and Oil Change but was told I could not use coupons for both services. I tried to speak to the Manager but instead spoke to an A Went in for Alignment and Oil Change but was told I could not use coupons for both services. I tried to speak to the Manager but instead spoke to an Assistant Manager and was told that it is company policy. The coupon does say “may not be combine with other offers” but it suggests to offers to the same type of service. My suggestion is to write on the fine print of the coupon “one coupon per visit”. It’s very inconvenient to have to come back on another day for it, maybe I’ll use the competition. More

excellent service Mike was very informative on the problem with my Honda. It ended up being a recall problem. I am just glad it was resolved. Thanks Mike was very informative on the problem with my Honda. It ended up being a recall problem. I am just glad it was resolved. Thanks More

Service Over & Above to Get My A/C Going Sometime over the winter months my A/C conked out, and I brought it into Westshore Honda to get it addressed. Chuck, my service manager, worked with Sometime over the winter months my A/C conked out, and I brought it into Westshore Honda to get it addressed. Chuck, my service manager, worked with me to get the best service at the best possible price. Then, he had the technicians double-check the work to ensure everything was working properly. It added a couple of minutes on my car's time in the shop, but the confidence I have in the work is magnified ten-fold. I'll definitely be going back to Westshore and having Chuck manage my service! More

Always great Service by Seth Kalman!! Seth has been taking care of both of our cars for years. We really appreciate the customer service he gives us with his knowledge and straight talk ev Seth has been taking care of both of our cars for years. We really appreciate the customer service he gives us with his knowledge and straight talk every time we come in. More

People are really rude in Seth Kqlmqnl is the reason i give one star. I went there for my oil change twice and by some reason my service advisor wasnt there so Seth Kalman was Seth Kqlmqnl is the reason i give one star. I went there for my oil change twice and by some reason my service advisor wasnt there so Seth Kalman was dealing with my service. I buy my car from Kuhn honda but now they are westshoar honda. I have bought 5 year oil change and service plan. He told me we are no longer kuhn so we gonna charge the regular price for oil change. He was really rude i dont like his attitude. When i went there for first time he send me kuhn walkswagon for oil change. I thought it is ok he might have bad day. But this the second time he did the same thing.I told him i want to talk to you boss. He call his superior and he also not give me the answer i need. Relly bad experiance. I dont wanna buy car from westshoar honda. Even i an going to tell my relative and friends about it that dont buy car from here .:( More

Mike Gillespie offers great customer service Mike was most courteous and gave timely updates including price quotes for future repairs. He made sure all my questions were answered. Customer ser Mike was most courteous and gave timely updates including price quotes for future repairs. He made sure all my questions were answered. Customer service doesn’t get better than this. Thanks, Mike! Linda More