Westshore Honda - Service Center

Mike Gillespie, service advisor, is always very professional, attentive, and pleasant. He is always forthright and transparent giving me honest advice for my best interest. professional, attentive, and pleasant. He is always forthright and transparent giving me honest advice for my best interest. More

I very much liked the attention and speed of service. Also the recommended work was accurate and reasonable. The service associate was very good at his job. Also the recommended work was accurate and reasonable. The service associate was very good at his job. More

My car always leaves Westshore happy. It’s a 2011 Accord Coupe with a 6-speed manual, so obviously my dream car LOL. For this particular visit, it was somewhat spur-of-the-moment. I calle It’s a 2011 Accord Coupe with a 6-speed manual, so obviously my dream car LOL. For this particular visit, it was somewhat spur-of-the-moment. I called the dealer five minutes out and they were able to fit me in. Mike G. was great. More

Service advisor was courteous and kept me advised of progress on my vehicle. Kept checking with me thru appointment progress on my vehicle. Kept checking with me thru appointment More

Andrew took my call when all my warning lights began flashing and told me to drive slowly in, just 3 miles. Car was in limp Mode. They checked engine out and determined I had purchased bad gas at BJs W flashing and told me to drive slowly in, just 3 miles. Car was in limp Mode. They checked engine out and determined I had purchased bad gas at BJs Wholesale. I dropped off Pilot at 8:15, picked it up at 2:15. More

Excelente prestigio en su gestión y trabajo, instalaciones muy acogedora, mejorar un poco en la parte de servicios instalaciones muy acogedora, mejorar un poco en la parte de servicios More

Kalef Torres helps me when I have questions and overall always has great customer service !! always has great customer service !! More

Jason Bargeron was my service advisor and was extremely professional and friendly and kept me up to date with everything as my car was in service. professional and friendly and kept me up to date with everything as my car was in service. More

It was a horrible experience. I went in for an oil change before I went in. I called the lady to make the appointment asked her how long the appointment would be she said 90 minut I went in for an oil change before I went in. I called the lady to make the appointment asked her how long the appointment would be she said 90 minutes. I explained that I have my elderly mother with Alzheimer’s with me so I made the appointment came in as the service manager (Angel Santiago) who is helping me how long if they’re running behind he said no probably be about an hour and 2 1/2 hours go by. I’m waiting for someone to come out and give me an update to do something. I finally called him. He said it’s gonna be another 25 minutes then another guy came out says it’s gonna be another 25 minutes and then I go out to pick my car up. they said it’s ready I go outside. The guy looks at me says do you see your car. I said no I don’t see my car. I thought you said it was ready . He said let me look for it another 10 minutes. It was just a cluster of mess up and the guy had no clue didn’t care about me had terrible customer skills and I will never be back. More