Weston Volvo

Had my fleet vehicle serviced for the 20 K , Juan Salas took car promptly and efficiently. Car came back nice and clean post service. took car promptly and efficiently. Car came back nice and clean post service. More

My service Provider Randy got me checked in and my car service was finished in an hour. Absolutely perfect service was finished in an hour. Absolutely perfect More

Great service in less than 1 hour waiting . Review key points and security of the vehicle Review key points and security of the vehicle More

Excellent service and reasonable price. The waiting area is really good and I could perform my job pending tasks remotely from there. The waiting area is really good and I could perform my job pending tasks remotely from there. More

Beautiful newer dealership. Outside surrounding are well landscaped and appealing as you drive in. You are greeted as soon as you pull up to service. The inside ha all the ameni Outside surrounding are well landscaped and appealing as you drive in. You are greeted as soon as you pull up to service. The inside ha all the amenities for a good cup of coffee and a snack. People are very friendly. More

Amanda the service adviser made my visit very pleasant. She was very informative and nice. I was happy that my car was serviced and clean upon return. I waited for it and did not mind because the waiting r She was very informative and nice. I was happy that my car was serviced and clean upon return. I waited for it and did not mind because the waiting room offered coffee and snacks plus the bathroom was exceptionally clean with nice toilet paper. Amanda really made the difference compared to my past visits. More

Scheduling was easy. Staff was professional and friendly. Service was done in the time promised. Staff was professional and friendly. Service was done in the time promised. More

Great service, as always. Amanda was excellent at keeping in touch with me throughout the time my car was with them. Amanda was excellent at keeping in touch with me throughout the time my car was with them. More

After many years as a loyal Volvo customer, I recently turned a 3 year lease in early, and under-mileage. The condition of the car was excellent. As is customary during lease turn-ins, I had a pre turn-in turned a 3 year lease in early, and under-mileage. The condition of the car was excellent. As is customary during lease turn-ins, I had a pre turn-in inspection done on the vehicle. Since this inspection was completed two weeks prior to the day I physically turned it in, the inspection noted that the charging cable (hybrid vehicle) was not in the car. I acknowledge that it was not in the car at the time of the inspection. The 3rd party inspector made note of this and advised me to make sure I included it in the vehicle when I returned it. I did so. I advised 3 different employees on the day of turn in that the charging cable was in the trunk of the returned lease. When the final lease charges were received, it included a $900 charge for the cable. The GM of Weston Volvo referred only to the inspection report as his basis for keeping the valid charge. I refuse to pay this amount, as the cable was 100% left in the trunk of the returned vehicle. I cannot prove that today, nor can the dealership prove it was not. But, really... why would I keep a hybrid charging cable without a hybrid car? And, if I really wanted one, I can buy one on Volvo's website for far less than the $900 they charged me. I am a US Veteran, and a person of my word. I cannot believe that the GM would rather keep this charge as valid than to take me at my word that the cable was returned? I have supporting documentation of texts with the salesperson that received the car, referencing the return of the cable the day before my physical return. And yet, the GM (Guillermo Alarcon) continues to defer to the pre inspection turn in completed 2 weeks prior. 5 Volvos, 15 years of loyalty. Not one single missed payment. Not one. This is a matter of principle and I will not make the $900 payment. I will take this to a different level when/if this invalid balance is referred to a credit agency. Happy to provide details to whoever wants them! More

We would wanted to say thank you to Greg Bellini and the entire team at Weston Volvo for making our car buying experience a memorable one - Thank You!! Darryl & Pam entire team at Weston Volvo for making our car buying experience a memorable one - Thank You!! Darryl & Pam More