Westgate Dodge Ram of Wake Forest

I had a wonderful experience at Chris Leith Dodge. The staff is very friendly and I would recommend this dealership to anyone that is looking to purchase a new or used vehicle. staff is very friendly and I would recommend this dealership to anyone that is looking to purchase a new or used vehicle. More

This has been an excellent experience. I came away with a new 2012 Dodge Charger SXT+. I got it for an excellent price, they worked with me on financing, and treated me like a valued customer. I have no comp new 2012 Dodge Charger SXT+. I got it for an excellent price, they worked with me on financing, and treated me like a valued customer. I have no complaints. Keep doing what you're doing, people. More

I had a great experience at Chris Leith Dodge! My sales rep, Richard Brockhouse, was really willing to work with me to get me the best Caravan for our family. They worked with me on getting all the option rep, Richard Brockhouse, was really willing to work with me to get me the best Caravan for our family. They worked with me on getting all the options I wanted and needed, but not paying for the ones I didn't want. They also worked with me on price, and it was a good experience and not at all painful. Last, they also stayed 2.5 hours after they closed to get me my new car...I was very appreciative! I got a very good deal!Thanks guys!! More

Great buying experience for my new RAM 1500! Probably my best buying experience ever... straightforward and to the point. Special thanks to Eb Udofia, who made it all possible. best buying experience ever... straightforward and to the point. Special thanks to Eb Udofia, who made it all possible. More

I started out looking to replace my 2005 Dodge Caravan with a new Caravan, but was undecided if I really wanted to buy another Caravan or a Dodge Journey. I was very fortunate to be met at the door by, R with a new Caravan, but was undecided if I really wanted to buy another Caravan or a Dodge Journey. I was very fortunate to be met at the door by, Richard Brockhouse. His knowledge of the products I was interested in, plus his patience with me let us consummate a transaction. After deciding that I would prefer the, Journey; Richard had the Business office work up three different methods of payment. 1-Cash, 2-Partial loan/Cash, & 3-possible Lease. I opted for the partial loan. Richard demonstrated all the functions of vehicle, & how to set up the dash functions. As I said before, Richard had a lot of patience with me & I really appreciated his work & dedication. BOTTOM LINE: It was a "GREAT" transaction & It was Richards efforts that persuaded me To purchase this vehicle at Chris Leith Dodge. Best regards, Joe Mitchell More

We just bought a new car from Chris Leith and it was a pleasure to work with Richard Brockhouse. I'd recommend him to anyone! He was polite, pleasant and knowledgable. We are very happy with our new Ch pleasure to work with Richard Brockhouse. I'd recommend him to anyone! He was polite, pleasant and knowledgable. We are very happy with our new Challenger and enjoyed the buying experience at Chris Leith Dodge. More

The first sales representative I met was your employee Eb Udofia he was very thorough in answering all the questions I had during my search for a new car. He made it very easy for me to make up my mind on wh Udofia he was very thorough in answering all the questions I had during my search for a new car. He made it very easy for me to make up my mind on which car would match my needs,style and price range. His wealth of knowledge, and professional mannerisms made it a joy to purchase my Dodge Durango. I am so thankful for the service I received through your employee Mr. Udofia. I also had the pleasure of meeting another employee of yours by the name of Adam Nanni. My car was due for its first oil change and Adam explained everything that would be done. He also showed me the after hours service area if I should ever need it in the future. I was in and out in less than an hour. Thank you for such good service. Sharon Lee More

Excellent customer service, Great repairs, We would not go anywhere else. Adam gave us an estimate and he was right on. Work done in a timely manner. Just an overall super experience. go anywhere else. Adam gave us an estimate and he was right on. Work done in a timely manner. Just an overall super experience. More

I have bought six new vehicles from this dealership over the last eight years, and the reason being I know I will always get GREAT service after the sale. I am always able to schedule an appointment quickly the last eight years, and the reason being I know I will always get GREAT service after the sale. I am always able to schedule an appointment quickly. The entire staff at the dealership is always friendly, and will bend over backward to be helpful! I also have purchased many, many accessories over the years, and most required installation. Never have I had to take a vehicle back because of shoddy workmanship! My vehicle is always returned clean, no grease spots on the seats or upholstery. This is truly a professional shop that always strives and succeeds in making the customer pleased. I recently bought a new Kia there, and the service is just as good on this vehicle as on any of the others I've purchased there. More

This is the story of a horrible experience that ended yesterday, Saturday, April 9 2011. Last week, I responded to an E-bay listing of a 2007 Dodge Grand Caravan at Chris Leith Automotive in Wake Forest yesterday, Saturday, April 9 2011. Last week, I responded to an E-bay listing of a 2007 Dodge Grand Caravan at Chris Leith Automotive in Wake Forest NC. Over a 3-day period, we negotiated the cash price by e-mail, resolving all issues in an overall out-the-door price of $10,440. Then my wife and I drove from our home in Southport NC to Wake Forest NC, a 3-hour drive each way. We expected to pick up the car. When we arrived we found everything in order. The test-drive went well. Our salesperson, Rick VanDoren, was professional and helpful. The first problem we encountered was that I was required to sign a form that informed me that there was no way I could prevent Chris Leith from calling me on the phone for his marketing purposes, once we had established a business relationship by my purchase of the car. We resolved that problem by entering my contact information in their computers with the notation, "Never call this guy for any reason." I then paid for the car by check. The check was validated by TeleCheck. Still everything was fine. We had to endure a sales pitch about an extended warranty, which we declined as quickly as possible. Then they confronted me with an "arbitration agreement", and they told me I had to sign it before they would give me the keys to the car I had just purchased. The arbitration agreement said that I was surrendering my right to resolve in court any future dispute valued at more than $2,500. Any such dispute could, at the dealer's discretion, be referred to the dealer's chosen arbitrator. I surrendered any right to participate in a class action against the dealer, too. I refused to sign this obnoxious and very scammy-smelling agreement. I was told that they only wanted my initials, and that the dealer is upright and reliable. I was asked, "What are you afraid of?" as if *I* was the one asking for protection from the other party, when in fact THEY were asking for protection from ME. They made several claims about the agreement that were untrue, which I disproved by reading to them, aloud, the contrary statements in the agreement. I finally said, "You have two choices: give me the keys, or give me my check back." They gave me my check back, saying the arbitration agreement was vital to their business model. (That interesting claim did nothing to enhance my confidence in the uprightness of Chris Leith Automotive!) Final analysis: the price was not negotiated in good faith. The surrender of my civil rights was a part of the price that was not disclosed until after I had paid cash for the car. My wife and I lost a whole day over this nonsense, plus travel expenses. My advice: avoid this dealer. He would rather forego any customer who has sufficient self-respect to retain the option of challenging his frauds in court as an equal under the laws of our State and Nation. And he won't tell you that's the actual case until you've already invested your time and money in pursuing a deal in good faith. More